Priceline.com reviews

3.7

73% would recommend to a friend

(68 total reviews)
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Brigit Zimmerman

90% approve of CEO

49% positive business outlook

Reviews by job title

68 reviews

Reviews about "Compensation"

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4.0
Jan 1, 2024

4.0 Stars is accurate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- decent base salary - got lucky with very good manager who doesn’t micromanage but offers support when needed - great office spaces in CT and Empire State Building - lunch offered on-site at offices - employee discounts on hotels and flights - company parties with awesome gifts - lean organization that doesn’t overhire like other mass corporations - love that Brett shows his face frequently around the offices to chat and get to know employees. Many CEOS exhibit holier than thou tendencies and don’t visit their frontline workers or care enough to build rapport. Hope Brett continues to visit the offices and meet many employees in person

Cons

- being inflexible with enforcing hybrid work instead of encouraging collaboration (requirement vs encouragement garners more results and gives your employees choice - the Empire State Building is an awesome office with great views and a comfortable place to work if there is more space to do so, it’s just that being forced to come in twice a week is unpleasant. If this hybrid requirement is removed, many people would still love to come in to collaborate with team and simply working at the Empire State. ) - The AST team could use some work on faster SLA. Hotel partners complain frequently about the quality of resolution as well as slow SLA - NYC office space is limited to share at Empire State Building, office is always overflowing on certain days and there isn’t enough space to conduct meetings or work comfortably vs. at home. - only 18 days of PTO and a Priceline pause week was taken away that was toward end of the year - Hotel partners need a better informational onboarding so that they understand the Priceline business model instead of shutting off availability because they do not understand the Priceline platform

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Priceline.com Response
2y
We're glad to hear you are enjoying so many aspects of working here, including the competitive salary, supportive management, great office spaces, and employee discounts. It’s also wonderful to hear that you appreciate our CEO’s leadership and his visits to our offices around the world. Thanks for sharing your thoughts on our updated hybrid working model, which requires employees to be in the office two days a week. This decision was driven by several considerations, including enhanced collaboration and communication, to reignite and enhance our company culture, and to provide more networking and development opportunities for our employees. We're aware of the space limitations in our NYC office and are actively exploring ways to obtain more space. Your feedback on the AST team's response times and hotel partner onboarding is valuable, and we are committed to improving these areas to better serve our partners and enhance our operations. If you have more specific suggestions or would like to discuss any issues further, please feel free to reach out to your Manager or HR Business Partner.
5.0
Sep 30, 2023

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great leadership team who consistently shares information around performance and strategic vision.

Cons

Teams run very lean, but also a pro since the organization has been able to avoid layoffs through the pandemic.

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Priceline.com Response
2y
Thank you for the 5 star review! We are happy to hear that you find the bi-weekly CEO updates valuable. Our CEO updates are a chance for every colleague to hear directly from and ask questions to our leadership team. As you noted, being lean is a part of life at Priceline, and this approach has served us well during the pandemic and beyond. Thank you for being a part of our team!
5.0
Sep 8, 2023
Recommend
CEO approval
Business Outlook

Pros

"One-month 'Work from Anywhere' policy." "Monthly CEO updates on industry trends and company performance." "Great office location." "Two days of in-office work per week." "Guaranteed higher benchmark compensation." "Work-life balance." "Employee growth programs and resources." "Annual 250-dollar discount coupon for all employees."

Cons

"Lower compensation offered to acquired company employees." "The internal system displays a different job title."

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Priceline.com Response
2y
Thanks for the 5 star review! It’s fantastic to hear that you’ve enjoyed our “work from anywhere” benefit, our travel discount coupon offered, and our flexible work policy of two days in office. We’re also glad to hear that you find value in the monthly CEO updates. We feel these positive aspects are essential to creating a fulfilling work experience for our team members. We appreciate your constructive feedback about compensation for acquired company employees. We understand that pay is an important factor for our employees. We are consistently monitoring the local marketplace to ensure we are offering competitive salaries and bonuses to all new hires. We also plan our annual salary increases by looking at the marketplace of similar technology companies as well as our own staff, and how they benchmark to the market. If you have a specific compensation or titling concern, please discuss it with your Manager or HR Business Partner.
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