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Prime Communications

Engaged Employer

Prime Communications reviews

3.1

46% would recommend to a friend

(2,269 total reviews)

Akbar Mohamed

58% approve of CEO

41% positive business outlook

Prime Communications has an employee rating of 3.1 out of 5 stars, based on 2,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prime Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jul 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Clearly the company found out about all the horrible reviews, and are using this as a recruiting tool (not a pro just want that to show up first). Commission is uncapped.

Cons

LOCATION LOCATION LOCATION!!!!! If considering a position here make sure that store is doing minimum 150+ devices a month. Otherwise don't waste your time. Constantly micromanaged, based on 1 sale upper management might see. Whatever the sale it is never good enough. Buy out crappy retailers and expect great things... I watched this company buy out 7 stores and then close 10 stores in a calendar year. Think about that. Being offered promotions after putting in a 2 weeks notice to get you to stay. Benefits are crap (although vision wasn't awful). Training is awful. You do computer simulations and then fed to wolves. That is not how you learn to be a sales person, you learn by doing and one on one instruction. (Everyone learns differently but I find these two methods useful). Will make promises such as gas allowances for tripling a commute to work at a different store. But when you ask for it in writing then they look for another method. Will look the other way when ripping off a customer and actually encourage unethical methods ( convincing a customer to pay $10 for a prepaid Sim card and yet not getting airtime on it just to get the activation to show volume growth, allowed to RAISE the price of accessories). Don't have same promotions as corporate and you have to insult the customers intelligence on a daily basis when they bring up corporate. Not the same abilities to do what corporate can either. You handle customer complaints but calling 611 for them (further insulting their intelligence). Customer care also sucks. Your ATT retail account executives ( basically your corporate compliance rep) HATE prime because of the unethical money saving tactics. There is a reason why corporate wants sales people without wireless experience (straight out of the horses mouth in my corporate interview).

avatar
Prime Communications Response
11y
Thanks for your review. We appreciate your feedback.
5.0
Jul 23, 2014

Great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Huge opportunities for company growth; Job advancement always available; Family atmosphere; Strong leadership team; Great benefits; Positive office culture; Fluid work schedule; Understanding and responsive management team; Company loyalty evident!

Cons

Corporate office location could be a little far depending on residence, but hardly a concern for most!

avatar
Prime Communications Response
11y
Thanks for your review. We appreciate your feedback.
Viewing 2203 - 2205 of 2,269 Reviews

Glassdoor has 2,302 Prime Communications reviews submitted anonymously by Prime Communications employees. Read employee reviews and ratings on Glassdoor to decide if Prime Communications is right for you.