PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews
2.0
Sep 7, 2023

PrimePay is Heavily Under Construction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Most of the people I worked with were great, very helpful, and wanted to improve the company. - Flexible PTO - Assembly recognition program was an excellent addition to incentivize employees to perform well. - Choice to work overtime for most of the year.

Cons

- Significant layoffs in 2023. - Upper management hirings, firings, and resignations were frequent (including 3 CEOs) with some of them only being employed for a half-year or less. - Management created hostile division between departments (us VS them mentality) with frequent finger pointing and blaming. - I was not paid the minimum amount for my position that was advertised in the new job description. - Unprofessional behavior and communication by a particular senior level employee that was tolerated and defended. - No consistent or uniform communication platform which caused confusion.

avatar
PrimePay Response
2y
Thank you for sharing your feedback. It's great to hear about the positives you experienced, like the supportive colleagues, flexible PTO, and the Assembly recognition program. We're also mindful of the challenges you faced with various organizational aspects. Your concerns are important to us, and we're dedicated to addressing them to create a better and more inclusive workplace. Your feedback helps us improve, and we value your input as we work towards enhancing our workplace environment.
5.0
Sep 1, 2023

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

Salary, referral bonus, Management, And team members

Cons

Medical benefits don’t have co-pay only deductibles.

1.0
Aug 14, 2023

Not worth the headache

Recommend
CEO approval
Business Outlook

Pros

There are some good coworkers you work with.

Cons

Constant change within the organization with senior sales leadership changing multiple times within about a year. Very disorganized with haphazard resources and processes. If I had to do it all over again I wish I would have joined a different organization.

Viewing 61 - 63 of 355 Reviews

Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.