PrimePay reviews about "training program"

43% positive business outlook

Reviews by job title

10 reviews
4.0
Jan 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Team supervisors and managers care about the team and listen to employees. Good training program. Great co-workers who want to help customers and each other. Team mission to help customers navigate & maximize health care benefits. Can move up quickly.

Cons

Can be overwhelming in the beginning to learn all the laws and systems, but my boss and the specialists were really supportive! Heavy workload during busy season. Not being able to give customers what they want because of IRS regulations. Pay and benefits could be better.

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PrimePay Response
7y
Thank you for providing this detailed review. Our supervisors and managers do care about the teams they lead and listen to them. There is a lot to learn when you first join Benefit Services, but our helpful co-workers and training team are there when you need them.
2.0
Mar 1, 2017

Customer Service HR Benefit Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good first job and decent co-workers. The tasks to be completed were good for someone just starting out. I learned a lot here

Cons

Minimal career pathing and pay is HORRIBLE. No training program. Behavior from Senior Management was awful! Favoritism runs rampent. No disipline for bad performance. Harsh reactions to small problems. Exec Management drives around in sports cars while staff works mandatory weekends on terrible pay

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PrimePay Response
9y
Thanks for your input. We agree that PrimePay is a good company to start a career with. It is also a good company to build a long term career and have growth opportunities. We’re sorry to hear that you didn’t have a great experience here. We will take your feedback into consideration.
3.0
Mar 20, 2017
Recommend
CEO approval
Business Outlook

Pros

They do hire generally pleasant people for the sales roles - most of them, anyway. So, I did respect and rather enjoyed the limited time I spent with my peers. Also, their training program is very well-done.

Cons

I could probably list around 212 things here, but I'll keep it short... Misleading service promises leading to many unhappy customers, though I think this is an industry-wide problem. Very little opportunity for career advancement. Nepotism and utter arrogance amongst the top leadership.

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PrimePay Response
8y
Thank you for taking the time to write this review. We are sorry to hear that your experience was not great.
3.0
Dec 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Good training program on fundamentals of the industry and their products. If you put in the work, it can be rewarding. You can grow within the organization if you’re a performer.

Cons

Payroll sales is not as easy as they make it seem. Very competitive market especially since PrimePay, nationally, doesn’t have a lot of brand awareness. Leadership tends to micromanage.

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PrimePay Response
7y
Thank you for taking the time to write a review. We are very proud of our award-winning sales training program. Anytime you work in sales, you will be rewarded for the work you put into it, including growing into higher level positions.
5.0
Nov 5, 2018

Five-Star Company and Management Team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been an employee of PrimePay for over two years now and can’t say enough about how much I enjoy working for this company. I came to PrimePay looking for two things – to be challenged professionally and to be respected as a collaborative business partner. Both of which, I have received since day one. Leadership is very important to me, since we know, “people don’t quit jobs, they quit bosses”. The level of respect that I have for my direct manager, the management team I support, and our CEO, is off the charts. They ALL collectively make me feel that my thoughts and ideas matter, and have many times put those thoughts/ideas into action. Everyone across the board, including our CEO Bill Pellicano, is extremely hands-on and approachable. Aside from the leadership team, it’s also a pleasure working with peers who respect one another, come to work with a positive attitude and have integrity in what they do – it makes all the difference in the world. Company culture and employee engagement is another huge factor in why I enjoy working here so much. PrimePay encourages a community-like atmosphere with many initiatives that promote positive social change. They offer state-of-the-art training programs, a leadership development program, initiatives for Veterans in Business, community service opportunities, and other engagement activities to promote inclusion. I really enjoy participating in these initiatives/activities and meeting other employees in the organization. On a personal note, I had my first child this year and was out on maternity leave for a few months over the summer. For anyone who has experienced this, it can be an exciting, yet nerve-wracking time. I will forever appreciate the fact that during this time, my manager and the rest of the leadership team focused on me. I was treated like a human being and supported throughout the whole experience, rather than feeling like just a vacant seat for three months. My transition back was smooth and seamless, and since then, I've really appreciated the work/life balance that this company offers.

Cons

As it relates to the employee engagement initiatives I mentioned above, I'd love to see even more participation from staff members when these initiatives occur. It's a great way to meet other co-workers across the organization that you may not see regularly, especially if you work in different locations. I encourage all staff members here at PrimePay to get involved, interact with other departments more frequently, and break out of their comfort zones (especially when PrimePay provides the means to do it!)

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PrimePay Response
7y
Thank you so much for this detailed review. We are glad that you have found a home here at PrimePay. We will continue to promote an open-door policy and will continue to make PrimePay a place our employees are proud to work at.
4.0
Apr 7, 2022
Recommend
CEO approval
Business Outlook

Pros

-WFH/Remote Flexibility (With option to go to HQ whenever but not required) -Fast growing Company (Sales Department is exploding) (PrimePay is becoming a larger competitor in HCM space every year) -Great 5 week Training program (Great Trainers willing to help) -Management will help you close deals as your still learning -Winners Circle Incentive

Cons

-Pay could be higher (Both base and commission for OTE) -Month to Month Quota may not be achievable without an influx of inbound leads

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PrimePay Response
4y
Thank you! We greatly appreciate you taking the time to provide us feedback. We appreciate you providing insight to your personal experience at PrimePay. We are thrilled that you are having a great employee experience thus far! As a People First organization, we strive to provide all of our employees with an excellent employee experience. We are extremely proud of our dedicated Training and Enablement team who are diligently working to provide detailed and curated training programs to give our employees the tools to thrive and succeed. We are excited to have you be a part of our growth-oriented company and appreciate all of your hard work and dedication!
3.0
Nov 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Great training program and easy to sell service.

Cons

At times I didn't feel I was getting the support I needed from Management.

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PrimePay Response
5y
Thank you for the review. We take a lot of pride in the training we provide to all new hires when they join the PrimePay team.
5.0
Nov 5, 2018

PrimePay - Perfect For Starting Your Career!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with PrimePay for three years this month. Over the three years not only have I grown as an employee by way of promotion but I have seen PrimePay grow as a company. This is the perfect company to get your career started if you are a recent graduate. Tons of room for promotion and advancement if you are a hard working employee. Training program is one of a kind. Employees are kind and very helpful.

Cons

Keeping communication flowing from one department to another. Although, this has greatly improved.

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PrimePay Response
7y
Thanks so much for this review. As you mentioned, we are focused on having our employees grow as we grow as a company. We plan on continuing to improve communication between departments and other areas of the company.
5.0
Mar 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Redeveloped training Program that offers a great corporate sales and marketing training program. Extremely transparent company from mid level managers all the way up to the CEO. Clear vision on growth and have a great platform that allows tremendous growth opportunities for top performers.

Cons

Certain products offered are a little out of date with current technology, and like services offered in this industry.

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PrimePay Response
9y
Thank you for your review! We’re so glad you are seeing our plans for growth; it’s exciting! PrimePay prides itself in our award-winning training program and the opportunities we offer all employees. Thanks again!
2.0
May 25, 2021

No room to grow

Recommend
CEO approval
Business Outlook

Pros

Fun team, good training program when first starting out

Cons

Did not invest in employees, promised growth and management positions to everyone

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