PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews
2.0
Jun 26, 2022

Proceed with caution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Primepay used to be a great family business to work for.Be careful with them because the Venture capitalists came and changed the company. They now have a HCM they push nobody has heard of.

Cons

Benefits are not great. Employees have left in droves in the last year. Used to be a great organization.

avatar
PrimePay Response
3y
Thank you for taking the time to provide us with your feedback. We are sorry to hear that your opinion of PrimePay is not as positive as it previously was. We are consistently working on ways to improve the employee experience, including providing an engaging work environment and strong company culture. Feedback from our employees provides us with insights on how we can focus our efforts on the improvements that mean the most for our PrimePay team. We appreciate our employees at PrimePay, and we thank you for your feedback.
1.0
May 27, 2022
Recommend
CEO approval
Business Outlook

Pros

I'm no longer there, along with about a half dozen other employees who left during and shortly after my short tenure there.

Cons

Upper management and leadership displays a massive lack of talent and ability to successfully run a business remotely post pandemic. No checks and balances enables the deaf to lead the blind unrestrained.

avatar
PrimePay Response
3y
Thank you for your feedback. We are sorry your experience at PrimePay was not as positive as what we aim for. Leadership at all levels of our organization is critically important to our success and the overall employee experience. We are sorry to hear your feedback on management and leadership, but we believe in our Leaders and are always working to better enable them to help our associates succeed, including in a remote environment, which is the type of flexibility we provide as an organization. Feedback helps us grow and evolve, and we appreciate you sharing your point of view. Thank you.
1.0
Jun 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Good sales leadership and training

Cons

Implementation and customer service were below average.

Viewing 91 - 93 of 355 Reviews

Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.