PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews
2.0
Aug 12, 2022
Recommend
CEO approval
Business Outlook

Pros

The team was nice. That's about all I can say.

Cons

What a complete mess from day one. Messing up paychecks (which is shocking for a payroll company, I feel bad for their clients), no support, no training, their only thing is "smile and dial, that's how you get deals" "you don't need to know anything about what you're selling in order to set appointments. When you struggle they punish you for it. Avoid at all costs.

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PrimePay Response
3y
Thank you for your feedback. At PrimePay, we strive for all employees to have an outstanding employee experience by providing leadership support, continual training opportunities, and the tools to succeed. We are sorry your experience at PrimePay was not as positive as what we aim to provide. Feedback helps us grow and evolve, and we appreciate you taking the time to provide it. Thank you.
2.0
Jul 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Easy first job to get

Cons

You don’t get paid enough to afford an apartment/live. Management would always trick me into sticking around by saying they will give a raise and when they did it was barely anything

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PrimePay Response
3y
Thank you for your feedback. We are sorry your experience at PrimePay was not as positive as what we aim to provide. We consistently review ways to enhance the employee experience for all PrimePay employees, and we offer competitive packages that include health insurance, 401(k) with matching, PTO, and paid holidays. We also strongly support internal mobility and growth opportunities for our employees. Feedback helps us grow and evolve, and we appreciate you sharing your point of view. Thank you.
5.0
Jul 23, 2022

Review

Recommend
CEO approval
Business Outlook

Pros

Great place to work! Great company culture

Cons

There is no Con at this time. Only been working here less than a year.

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PrimePay Response
3y
Thank you for taking the time to provide your thoughts. We are grateful for your feedback. At PrimePay, we strive to provide an excellent employee experience for everyone in our organization. Thank you for noting your feedback of some of the elements that we are proud of at PrimePay including having a great culture as well as being a great place to work. Thanks for the work that you do, and we appreciate the contributions you make to PrimePay!
Viewing 100 - 102 of 355 Reviews

Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.