Does PrimePay pay their employees well?

According to anonymously submitted Glassdoor reviews, PrimePay employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PrimePay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PrimePay?

50% of PrimePay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PrimePay 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at PrimePay?

Sales Executive (18) , Sales (16) , Account Executive (13) , Payroll Specialist (12) , Client Success Representative (9) , Sales Representative (9) , Customer Service Representative (8) , OUTSIDE SALES (7) , Outside Sales Representative (7) , Sales Associate (6) , Tax Associate (6) , Senior Sales Executive (5) , ASM (Area Sales Manager) (4) , Client Success Specialist (4) , Customer Service Representative (CSR) (4)

What are the pros of working at PrimePay according to real employee reviews?

"They were all good people and easy to work with." ((in 28 reviews)); "great work life balance there" ((in 8 reviews)); "Leadership team has a great vision for the company and are all competent at their jobs." ((in 6 reviews)); "Good work environment" ((in 5 reviews)); "Great teamwork and collaborations during my time there." ((in 5 reviews))

What are the cons of working at PrimePay according to real employee reviews?

"Pay is low." ((in 16 reviews)); "Benefits are horrible and HR lacks empathy of any kind" ((in 16 reviews)); "Senior leadership changed completely at least 2x in less than a year." ((in 16 reviews)); "Bad management No training Micro managing" ((in 11 reviews)); "Any review that has a 5 star rating with nothing but good things to say and doesn’t reveal where they work or what job they have is just HR or upper management falsifying a review." ((in 11 reviews))

What are employees saying about PrimePay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PrimePay layoffs and their outlook for job security at PrimePay in 2026.

What are the top reviewed PrimePay locations?

West Chester , Philadelphia , Tampa , Raleigh , Cleveland , Boise , Portland , Fairfield , New York , Indianapolis , Mishawaka , Malvern , Pittsburgh , Oak Brook , Troy , Charlotte , San Francisco , Seattle , Penn , Orlando , Newark , Wilmington , Foster City , Little Ferry , Newark , Birmingham , Montgomery , Chantilly , Fairfax , Albany

PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.8

Senior management

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

355 reviews

4.0

May 27, 2022

SyncHR

Sales associate

Recommend

CEO approval

Business Outlook

Pros

SyncHR softwear solution is excellent

Cons

In a transition to SyncHR makes internal processes challenging at the moment

PrimePay Response

3y

Thank you! We greatly appreciate you taking the time to provide us with feedback. We are thrilled to hear your enthusiasm about our SyncHR solution. We also acknowledge that in the pursuit of growth, there can at times be some challenges. Our organization is dedicated to embracing a Growth Mindset to continue enhancing and improving our products and experience for both our clients and employees. Your feedback as a PrimePay employee helps us in doing so. We appreciate your contributions to PrimePay; thank you for being a part of our organization.

4.0

May 20, 2022

Solid place to work

Account executive

Recommend

CEO approval

Business Outlook

Pros

-Liked my boss -Good pay -Own your own calendar -Lots of opportunity as the company was growing -I only left because I was offered equity in another company

Cons

-Limited SDR team -Company was going through alot of changes, reps would leave for other companies. I never had any issues.

PrimePay Response

3y

Thank you for taking the time to provide us with feedback. We are thrilled to hear your enthusiasm regarding your strong experience at PrimePay. We appreciate you highlighting your manager, compensation, flexibility, and the opportunities available here. Our organization is dedicated to embracing a Growth Mindset to continue enhancing and improving the experience for our employees! Again, we thank you for your feedback!

5.0

May 5, 2022

Great place to be

Sr sales executive

Recommend

CEO approval

Business Outlook

Pros

Good Comp, Benefits, sales incentives

Cons

product isn't the best Currently going through some growing pains

PrimePay Response

4y

We greatly appreciate your feedback. We are thrilled to hear that you think PrimePay is a “great place to be.” We think so, too! As a People First Organization, we aim to provide a great employee experience, including an engaging environment, a robust benefits package, and opportunities for growth and development. We recognize that we are in the midst of a growth-oriented path that does create change and we know that can be challenging at times. Our organization is focused on continuing to enhance and improve our products and experience for our clients and employees, and your feedback helps us to continue to do so. We appreciate all that you contribute to our organization! Thank you.

Viewing 109 - 111 of 355 Reviews

PrimePay

PrimePay reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

SyncHR

Solid place to work

Great place to be

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