PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews
3.0
Apr 26, 2022

OK company

Recommend
CEO approval
Business Outlook

Pros

Decent pay and OK work environment

Cons

Bad benefits and time off.

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PrimePay Response
4y
Thank you for taking your time to provide us with your feedback. We thank you for sharing 5-7 years of your career with us. We are sorry that your experience at PrimePay was not an extraordinary experience. We consistently review ways to enhance the total rewards package we offer to our employees, including benefits and time off, and our employee feedback helps us to refine and develop our offerings. We do offer competitive benefits packages that include health insurance, 401(k) with matching, PTO, and paid holidays, and will continue to develop our offerings throughout the future. Thank you again for providing us with feedback.
5.0
Apr 19, 2022

N/A

Recommend
CEO approval
Business Outlook

Pros

Awesome environment and enormous upside.

Cons

Very fast paced and easy to fall behind.

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PrimePay Response
4y
Thank you! We appreciate you taking the time to provide feedback on your experience as a PrimePay employee. We are glad that you enjoy PrimePay. As a People First organization, we are focused on providing a positive and productive environment at PrimePay in order to provide fulfilling and growth-oriented experiences for our employees and clients. We appreciate you taking the time to provide us with your insights into areas that we can improve upon. We are consistently working on the initiatives and processes that create value for our employees and clients. We recognize that we are in a time in our organization that is focused on growth, and that there is a speed and pace that accompanies these efforts; thank you for your continued contributions on this journey! We are glad we are building together. Thank you again. We appreciate all that you do!
3.0
Apr 11, 2022

Unfortunate timing

Recommend
CEO approval
Business Outlook

Pros

offers solid benefits, option to work remote.

Cons

This may be a great job, but it wasn't for me. I experienced a tumultuous 3 month period in which I was assigned 3 different managers. They are in a MASSIVE organizational transition period, so if you're up for a turbulent ride, this may be for you. I personally am seeking more stability. Also, they have no employee assistance program from employees facing mental health crisis.

avatar
PrimePay Response
4y
Thank you for your feedback, as insights from our employees help us improve. We are sorry your experience at PrimePay was not as positive as we strive to create. We recognize that we are in the midst of a growth-oriented path that does create change and we know that can be challenging. We appreciate your feedback to communicate more effectively and frequently. As one note of clarity, at PrimePay, we do offer an Employee Assistance Program (EAP) program to employees who are seeking mental health assistance. Your feedback helps us to ensure to better communicate the EAP. We will take this feedback on enhancing the employee experience, and we appreciate the time you took to provide us with this information. Thank you!
Viewing 112 - 114 of 355 Reviews

Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.