Does PrimePay pay their employees well?

According to anonymously submitted Glassdoor reviews, PrimePay employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PrimePay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PrimePay?

50% of PrimePay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PrimePay 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at PrimePay?

Sales Executive (18) , Sales (16) , Account Executive (13) , Payroll Specialist (12) , Client Success Representative (9) , Sales Representative (9) , Customer Service Representative (8) , OUTSIDE SALES (7) , Outside Sales Representative (7) , Sales Associate (6) , Tax Associate (6) , Senior Sales Executive (5) , ASM (Area Sales Manager) (4) , Client Success Specialist (4) , Customer Service Representative (CSR) (4)

What are the pros of working at PrimePay according to real employee reviews?

"They were all good people and easy to work with." ((in 28 reviews)); "PrimePay offers great opportunities for their employees who are looking to grow and succeed within a company." ((in 10 reviews)); "great work life balance there" ((in 9 reviews)); "Good training program on fundamentals of the industry and their products." ((in 7 reviews)); "Good work environment" ((in 6 reviews))

What are the cons of working at PrimePay according to real employee reviews?

"Pay is low." ((in 19 reviews)); "The benefits are not good." ((in 15 reviews)); "Senior leadership changed completely at least 2x in less than a year." ((in 14 reviews)); "Any review that has a 5 star rating with nothing but good things to say and doesn’t reveal where they work or what job they have is just HR or upper management falsifying a review." ((in 11 reviews)); "No training program." ((in 8 reviews))

What are employees saying about PrimePay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PrimePay layoffs and their outlook for job security at PrimePay in 2026.

What are the top reviewed PrimePay locations?

West Chester , Philadelphia , Tampa , Raleigh , Cleveland , Boise , Portland , Fairfield , New York , Indianapolis , Mishawaka , Malvern , Pittsburgh , Oak Brook , Troy , Charlotte , San Francisco , Seattle , Penn , Orlando , Newark , Wilmington , Foster City , Little Ferry , Newark , Birmingham , Montgomery , Chantilly , Fairfax , Albany

PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (355 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews

2.0

Mar 2, 2023

Personal Review

Human capital management consultant

Recommend

CEO approval

Business Outlook

Pros

PrimePay is a good place to work and gain professional experience for individuals looking to learn about sales.

Cons

The corporate announcements can be inconsistent and new product management launches can be delayed in comparison to when announcements are made.

1.0

Jan 4, 2023

Unorganized Company

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Very friendly people that are always willing to help.

Cons

When I was working there, the company was going through a lot of changes which really disrupted the working environment.

PrimePay Response

3y

Thank you for your feedback. We are sorry your experience at PrimePay was not as positive as what we aim for. We acknowledge that organizational changes can bring a sense of disorganization or confusion. Feedback helps us grow and evolve, and we appreciate you taking the time to share your point of view.

3.0

Oct 3, 2022

Hard to tell which way the wind blows

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great teamwork and collaborations during my time there.

Cons

Management changes often. Identity crisis in what products and offerings they should be providing.

PrimePay Response

3y

Thank you for your feedback. At PrimePay, we strive to provide all employees an excellent employee experience, including providing the tools to collaborate and work as a team. However, we are disappointed to hear that your experience at PrimePay was not as positive as what we aim for. We acknowledge that organizational changes can bring a sense of disorganization or confusion. Feedback helps us to grow and evolve, and we appreciate you taking the time to share your point of view. Thank you!

Viewing 115 - 117 of 355 Reviews

PrimePay

PrimePay reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Personal Review

Unorganized Company

Hard to tell which way the wind blows

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