PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews
1.0
Mar 4, 2026

Lousy managment

Recommend
CEO approval
Business Outlook

Pros

Close to where I live but that is about it.

Cons

Poor management, lousy pricing and a support staff that continues to make mistakes

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PrimePay Response
3mo
Thank you for taking the time to share your feedback and for your 3 years with PrimePay. We’re sorry to hear that your experience did not meet expectations, particularly regarding management, pricing, and support. Your insights are important, and we take feedback like this seriously as we continue to evaluate and improve how we support our teams and serve our clients. We appreciate your contributions during your time with us and wish you the best in your future endeavors.
4.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great to learn skills in sales

Cons

pay is low, you don't get commissions until much later

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PrimePay Response
3mo
Thank you for taking the time to share your feedback. We’re glad to hear that your experience at PrimePay helped you build valuable sales skills. We understand that compensation and commission structure are important factors, and we’re always evaluating how we can better support our team members in these areas. We appreciate your insights and wish you all the best in your future endeavors.
4.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Defined territory Good history of clients/partners

Cons

Name recognition Ability to compete up market

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PrimePay Response
5mo
Thank you for sharing your feedback and experience. We're glad to hear that you’ve found value in working with defined territories and our long-standing client and partner relationships. We understand that building broader name recognition and expanding our reach in larger markets is an ongoing opportunity, and your input helps inform where we continue to focus our efforts.
Viewing 208 - 210 of 355 Reviews

Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.