Does PrimePay pay their employees well?

According to anonymously submitted Glassdoor reviews, PrimePay employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PrimePay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PrimePay?

50% of PrimePay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PrimePay 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at PrimePay?

Sales Executive (18) , Sales (16) , Account Executive (13) , Payroll Specialist (12) , Client Success Representative (9) , Sales Representative (9) , Customer Service Representative (8) , OUTSIDE SALES (7) , Outside Sales Representative (7) , Sales Associate (6) , Tax Associate (6) , Senior Sales Executive (5) , ASM (Area Sales Manager) (4) , Client Success Specialist (4) , Customer Service Representative (CSR) (4)

What are the pros of working at PrimePay according to real employee reviews?

"They were all good people and easy to work with." ((in 29 reviews)); "Some employees are friendly and fun to work with" ((in 14 reviews)); "great work life balance there" ((in 9 reviews)); "PrimePay offers great opportunities for their employees who are looking to grow and succeed within a company." ((in 8 reviews)); "Good training program on fundamentals of the industry and their products." ((in 7 reviews))

What are the cons of working at PrimePay according to real employee reviews?

"Pay is low." ((in 18 reviews)); "Senior leadership changed completely at least 2x in less than a year." ((in 15 reviews)); "Benefits are not great at the company but hopefully that will change." ((in 14 reviews)); "No training program." ((in 12 reviews)); "Any review that has a 5 star rating with nothing but good things to say and doesn’t reveal where they work or what job they have is just HR or upper management falsifying a review." ((in 11 reviews))

What are employees saying about PrimePay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PrimePay layoffs and their outlook for job security at PrimePay in 2026.

What are the top reviewed PrimePay locations?

West Chester , Philadelphia , Tampa , Raleigh , Cleveland , Boise , Portland , Fairfield , New York , Indianapolis , Mishawaka , Malvern , Pittsburgh , Oak Brook , Troy , Charlotte , San Francisco , Seattle , Penn , Orlando , Newark , Wilmington , Foster City , Little Ferry , Newark , Birmingham , Montgomery , Chantilly , Fairfax , Albany

PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews

4.0

Sep 24, 2022

People are awesome

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Co-workers are some of the best people!

Cons

Remote work can make the group feel disconnected.

PrimePay Response

3y

Thank you for taking the time to provide feedback. We appreciate you sharing the positive experience you have had with your team, as well as your fellow PrimePay coworkers. We acknowledge the challenges that remote work can bring and strive to provide an environment of connectivity and togetherness to all within the organization. Thanks for the work you do, and we appreciate the contributions you make at PrimePay!

5.0

Sep 7, 2022

Great company

Client services representative

Recommend

CEO approval

Business Outlook

Pros

I work fully remote which is wonderful. My manager is very hands off, yet supportive and engaging. Co workers are helpful and communicative. Great dental and vision benefits and PTO

Cons

If I have find something, the medical benefits are not the best.

PrimePay Response

3y

Thank you for taking the time to provide feedback. We appreciate you sharing the positive experience you have with your team, including recognizing great coworkers as well as engaging & supportive leaders. Thanks for the work you do, and we appreciate the contributions you make at PrimePay!

5.0

Jul 23, 2022

Review

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great place to work! Great company culture

Cons

There is no Con at this time. Only been working here less than a year.

PrimePay Response

3y

Thank you for taking the time to provide your thoughts. We are grateful for your feedback. At PrimePay, we strive to provide an excellent employee experience for everyone in our organization. Thank you for noting your feedback of some of the elements that we are proud of at PrimePay including having a great culture as well as being a great place to work. Thanks for the work that you do, and we appreciate the contributions you make to PrimePay!

Viewing 247 - 249 of 355 Reviews

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