Is Principal Financial Group a good company to work for as a Client Services Manager?

Client Services Manager professionals working at Principal Financial Group have rated their employer with 3.8 out of 5 stars in 16 Glassdoor reviews. This is an average score with the overall rating of Principal Financial Group employees being 3.8 out of 5 stars. Search open Client Services Manager Jobs at Principal Financial Group now and start preparing for your job interview by browsing frequently asked Client Services Manager interview questions at Principal Financial Group .

Does Principal Financial Group pay Client Services Manager employees well?

Client Services Manager professionals rate their compensation and benefits at Principal Financial Group with 4.3 out of 5 stars based on 16 anonymously submitted employee reviews. This is 15% better than the company average rating for salary and benefits. Find out more about Client Services Manager salaries at Principal Financial Group.

How happy are Client Services Manager professionals working at Principal Financial Group?

95% of Client Services Manager employees at Principal Financial Group would recommend their employer to a friend. This rating has increased by 15% in the past 12 months. Client Services Manager professionals have also rated Principal Financial Group with a 4.8 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.9 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Principal Financial Group?

Software Engineer (163) , Analyst (103) , Financial Advisor (53) , Data Engineer (48) , Senior Software Engineer (45) , Retirement Specialist (44) , Software Developer (42) , Intern (38) , Business Analyst (31) , Process Specialist (28) , Software Engineer(Internship) (25) , Associate Consultant (24) , Financial Analyst (24) , Client Service Associate (23) , Senior Analyst (22)

What are the pros of working at Principal Financial Group according to real employee reviews?

"Good benefits and documented processes" ((in 256 reviews)); "Very fulfilling work with great people" ((in 145 reviews)); "they have a good pay" ((in 101 reviews)); "Good work culture and processes" ((in 84 reviews)); "providing jobs and good salaries" ((in 62 reviews))

What are the cons of working at Principal Financial Group according to real employee reviews?

"3. Bad management infact they do not know to manage at all. 4. No employee importance." ((in 109 reviews)); "Most managers have next to no idea what an employee is doing and rely very heavily on surveys given to each team." ((in 45 reviews)); "There is no training and you are literally thrown into the fire and nobody helps you." ((in 42 reviews)); "Low pay, team politics, old boys network, nepotism(It’s very common for upper management have family working here, and they do get preferential treatment), some people don’t get promotions regardless of the experience and dedication, some managers don’t even make eye contact with the regular Joe unless you play golf." ((in 12 reviews)); "Senior management is not the brightest by any stretch of the imagination, and junior expressing any ambition to contribute beyond their role is immediatley squashed." ((in 11 reviews))

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Principal Financial Group

Principal Financial Group Client Services Manager reviews

3.8

95% would recommend to a friend

(16 total reviews)

Deanna Strable

100% approve of CEO

48% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Diversity & inclusion

4.8

Work/Life balance

4.4

Senior management

4.3

Compensation and benefits

4.0

Career opportunities

Manager, Client Services employees have rated Principal Financial Group with 3.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Manager, Client Services professionals have a good working experience there. Principal Financial Group is rated in line with the average (within 1 standard deviation) by Manager, Client Services professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

16 reviews

3.0

Mar 11, 2025

Okay

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Flexible workplace environment, company funded pension

Cons

Lower pay and no/ little raises

Principal Financial Group Response

Thank you for taking the time to leave a review. We are glad to learn that you enjoy our unique work perks like the pension and flexible work arrangements. As a leading provider of retirement solutions and employee benefits, we offer our employees a competitive benefits package. One of our guiding principles of our global pay philosophy is to be market driven. This means that total pay is set and administered in alignment with the external labor markets in which we compete for talent. We use third-party market data to help ensure base salary and incentives are appropriately aligned.

5.0

Nov 29, 2024

Good Opportunities

Client service manager

Recommend

CEO approval

Business Outlook

Pros

Good insurance, employer match, and annual bonus opportunity

Cons

Lower pay than other companies

Principal Financial Group Response

Thank you for for taking the time to leave a review. As a leading provider of retirement solutions and employee benefits, we offer our employees a competitive benefits package. One of our guiding principles of our global pay philosophy is to be market driven. This means that total pay is set and administered in alignment with the external labor markets in which we compete for talent. We use third-party market data to help ensure base salary and incentives are appropriately aligned.

4.0

Mar 13, 2024

The good and bad

Client service manager

Recommend

CEO approval

Business Outlook

Pros

Work/life balance Remote opportunity Bonus pay Pension + 401k excellent dental and vision coverage

Cons

In-office 3 days a week if you leave near an office location Health insurance is mediocre Raises are hard unless moving departments

Principal Financial Group Response

We appreciate your note. Your feedback regarding work-life balance, pension, dental, and vision coverage is reaffirming as we strive to create the best possible experience for our employees. As a leading provider of retirement solutions and employee benefits, we offer our employees a competitive benefits package. We encourage to review your internal personal total rewards dashboard. Total rewards includes compensation and incentive pay, health and welfare, retirement, and additional offerings. We hope you can more quickly and easily see the full investment we make in you and take advantage of all we offer.

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Principal Financial Group Client Services Manager reviews

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