Does Procare Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Procare Solutions employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Procare Solutions. This rating has decreased by 22% over the last 12 months.

How satisfied are employees working at Procare Solutions?

31% of Procare Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Procare Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Procare Solutions?

Sales (11) , Account Executive (9) , Customer Service Representative (4) , Customer Support Specialist (4) , Customer Support (3) , Customer Support Representative (3) , Implementation Manager (3) , Account Manager (2) , Anonymous (2) , Business Development Representative (BDR) (2) , Client Implementation Specialist (2) , Customer Service Specialist (2) , Manager (2) , Sales Representative (2) , Software Consultant (2)

What are the pros of working at Procare Solutions according to real employee reviews?

"Great people and leading product" ((in 19 reviews)); "Benefits are good and effective right away" ((in 9 reviews)); "Great team and easy to work with" ((in 6 reviews)); "Catered lunches, when you have to be in the office, are really nice, too (but those definitely decreased on frequency this past year)." ((in 3 reviews)); "I’ve had the pleasure of working at Procare for some time now, and I can confidently say that the new leadership team has completely transformed the work environment." ((in 3 reviews))

What are the cons of working at Procare Solutions according to real employee reviews?

"Management is unsupportive and gaslighting Leadership has the "it was hard for me, so you should experience the same struggle too" mentality Lack of psychological safety: verbally abusive and condescending leadership vs. constructive criticism Disorganized in most areas, especially for a company that's been around over 30 years Low pay in comparison to industry standard." ((in 5 reviews)); "Was bullied like a child on a playground, and as soon as I reported anything, the bullies lied, gaslit, and worst of all, pretended to care I’m front of upper management to make me appear like the bad guy." ((in 4 reviews)); "Its 80 hours PTO for the first 5 years(!), full stop." ((in 3 reviews)); "Bad work life balance and no support or training with extremely high expectations for goals." ((in 3 reviews)); "only a small “kicker” added to commission (for those who make 100%+)" ((in 2 reviews))

What are employees saying about Procare Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Procare Solutions layoffs and their outlook for job security at Procare Solutions in 2026.

What are the top reviewed Procare Solutions locations?

Denver , Medford , Colorado Springs , Grand Rapids , Austin , Corona , Norco , Boulder , Ridley Park , Johns Creek

Procare Solutions reviews

2.8

31% would recommend to a friend

(37 total reviews)

Joe Gomes

36% approve of CEO

34% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.7

Compensation and benefits

2.6

Culture & values

2.5

Career opportunities

2.4

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jul 4, 2024

“Challenging Workplace Culture and Limited Support for Remote Work”

Customer service team lead

Recommend

CEO approval

Business Outlook

Pros

The company offers a competitive wage, which is a significant benefit for employees. Additionally, there are some opportunities for remote work, providing flexibility and a better work-life balance for those who can take advantage of it.

Cons

The workplace environment is characterized by a lack of a cohesive culture and is marked by high levels of stress. The management style is heavily focused on micro-managing employees at every opportunity, which undermines trust and autonomy. This approach creates an atmosphere where employees feel constantly scrutinized and unable to work independently, leading to decreased morale and productivity

3.0

Jan 9, 2024

Not worth it

Account manager

Recommend

CEO approval

Business Outlook

Pros

a lot of good social benefits and unlimited PTO

Cons

Too many accounts and cases to work with High-stress environment Not many sales; low commission

Procare Solutions Response

2y

Sorry to hear that Procare was not fit for you. Our Account Management position is not a direct sales role as the primary focus of this function is on maintaining positive customer relationships.

2.0

Sep 3, 2023

Joke of a job: low pay, gaslighting “leadership” and more

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance is decent Some solid coworkers

Cons

Base pay is low and incentive is inconsistent month to month Management likes to gaslight and say you did things you didn’t and when you defend yourself HR takes managements side Everyone is miserable, unhappy and toxic Constant changes to pay, duties of roles and territories make it hard to get used to doing a consistent job More than half of employees are on performance improvement plans Toxic office environment including constant gossiping, talking about colleagues behind their back, bashing the company and other toxic behaviors No team building exercises or events and when you bring it up you’re told company can’t afford it yet they pay to bring employees into town and let them get wasted on the companies dime No career growth opportunities they will say they have plans, but there are no jobs above you once you get to a certain point you’ll need to grow outward not upward No diversity most of the employees are white

Procare Solutions Response

2y

Your feedback is concerning and is not consistent with what we hear from employees in our internal surveys. Please consider speaking with a member of the HR team, or a manager you are comfortable speaking too, so we can better understand and address your concerns. Also, please know that employees who travel to our offices are there to conduct business and foster teamwork. We do not condone alcohol, or any other substance abuse, and will address any matter that is brought to our attention.

Viewing 19 - 21 of 37 Reviews

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Jobs at Procare Solutions

Customer Support Specialist

Customer Support Specialist

Director, Customer Success

Bilingual Customer Support Specialist