Is Procom a good company to work for as a Account Support?

Account Support professionals working at Procom have rated their employer with 3.1 out of 5 stars in 35 Glassdoor reviews. This is a lower than average score with the overall rating of Procom employees being 3.5 out of 5 stars. Search open Account Support Jobs at Procom now and start preparing for your job interview by browsing frequently asked Account Support interview questions at Procom .

Does Procom pay Account Support employees well?

Account Support professionals rate their compensation and benefits at Procom with 2.6 out of 5 stars based on 35 anonymously submitted employee reviews. This is 29.5% worse than the company average rating for salary and benefits. Find out more about Account Support salaries at Procom.

How happy are Account Support professionals working at Procom?

26% of Account Support employees at Procom would recommend their employer to a friend. This rating has decreased by 52% in the past 12 months. Account Support professionals have also rated Procom with a 3.2 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.6 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Procom?

Technical Recruiter (54) , Recruiter (27) , Account Manager (24) , Software Developer (12) , Client Service Associate (8) , Senior Technical Recruiter (7) , Business Analyst (6) , Consultant (6) , Administrative Assistant (5) , Associate Recruiter (5) , Client Service Coordinator (5) , Project Manager (5) , Administrative (4) , Client Services Associate (4) , QA Analyst (4)

What are the pros of working at Procom according to real employee reviews?

"The people are great and it's not too KPI driven" ((in 30 reviews)); "Management is good but owners replace them almost yearly." ((in 24 reviews)); "good work / life balance" ((in 17 reviews)); "It’s a friendly work environment" ((in 12 reviews)); "Friendly staff" ((in 10 reviews))

What are the cons of working at Procom according to real employee reviews?

"No benefits in my role" ((in 15 reviews)); "Low paid salaries compared to competitors" ((in 8 reviews)); "Bad communication internally between different offices and recruiters with contractors." ((in 8 reviews)); "limited training" ((in 5 reviews)); "Upper management and HR are unwilling to do more than lend a sympathetic ear." ((in 5 reviews))

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Procom

Procom Account Support reviews

3.1

26% would recommend to a friend

(35 total reviews)

Kent McCrea

71% approve of CEO

25% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

2.8

Career opportunities

2.6

Culture & values

2.6

Senior management

2.6

Compensation and benefits

Account Support employees have rated Procom with 3.1 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Account Support professionals have a good working experience there. Procom is rated in line with the average (within 1 standard deviation) by Account Support professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

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Reviews by job title

35 reviews

5.0

Jan 21, 2019

Excellent place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

The pros are: - base salary that doesn't go away - company is continually growing - The owner is a wonderful man who treats his employees with respond. Very personable. He even sends out hand written XMas cards - The potential for growth is amazing - I have an amazing admin team that supports everything I do.

Cons

- Because we are a billion dollar company, the backend processes can be so tedious

4.0

Nov 5, 2018

Great Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Management is flexible and helpful in the learning process. Clients are great to work with.

Cons

Better 401k options would be wonderful

5.0

Aug 31, 2018

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Professional, Private company (flexibility & not dependent on the stock market), IT Staffing specialist (not Generalist), solid CRM, solid candidate & client database, Good commissions structure, great people, Stability & longevity, possibility to move internally (between offices across Canada and US). The main target is success and client satisfaction as opposed to focus on internal KPIs (like many other agencies).

Cons

Slow career growth. Could be more structured overall in terms of management & processes.

Viewing 19 - 21 of 35 Reviews

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Procom Account Support reviews

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Excellent place to work

Great Company

Account Manager

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