Progressive Insurance Auto Agent reviews

3.3

55% would recommend to a friend

(66 total reviews)
avatar

Tricia Griffith

86% approve of CEO

62% positive business outlook

Auto Agent employees have rated Progressive Insurance with 3.3 out of 5 stars, based on 66 company reviews on Glassdoor. This indicates that most Auto Agent professionals have a good working experience there. Progressive Insurance is rated in line with the average (within 1 standard deviation) by Auto Agent professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

66 reviews
2.0
Feb 28, 2022
Recommend
CEO approval
Business Outlook

Pros

The pay is very good and so is the gainshare bonuses.

Cons

Multiple non-stop claims. Unrealistic workflow of claims. No work-home balance. you have to work 10-12 hr days to keep up with the workload.

2.0
Jan 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Great company as far as pay, benefits, and work from home. Employees are nice, they try to keep morale high, and make it easy to reach out to coworkers for aditional help if needed.

Cons

The amount of claims work you get is unbearable. You need to work 6-7 days a week (of course unpaid) just to have a chance at keeping up. There is little to no work/life balance with the amount of claims you get per day. Youre almost expected to just work late (and for no pay) just to keep up. Youre praised if you work 50+ hours a week to stay on top of your work but it ultimately becomes unbearable, the customers are terrible, and the job become insanely stressful after a few months of a decent amount of claims each day... just not worth it to me. If you want work/life balance, look elsewhere. If you dont mind working a ton of horus per work (for free, no OT) then have at it. Also it makes taking PTO alost impossbile. no one covers for you while you are out some when you come back you will come back to an unprecedented amount of work to catch up on and customers are usually mad.

3.0
Jan 16, 2022

Salary

Recommend
CEO approval
Business Outlook

Pros

-remote work - stress free pto -gainshare

Cons

- Recruiters bend the truth to get you in the door -inconsistent pay scale -inconsistent claim metrics -inconsistent training - learn as you go- sink or swim philosophy -False sense of transparency -expected to fill in an average of three job roles for the pay of one - high inbound call volume, expect to work other adjuster's claims on top of your own - When employee turnover increases, expect new hires to make significantly more

Viewing 49 - 51 of 66 Reviews

Glassdoor has 9,310 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.