Question 1

Is Progressive Insurance a good company to work for as a Call Center Associate?

Accepted Answer

Call Center Associate professionals working at Progressive Insurance have rated their employer with 4.1 out of 5 stars in 31 Glassdoor reviews. This is a higher than average score with the overall rating of Progressive Insurance employees being 3.9 out of 5 stars. Search open Call Center Associate Jobs at Progressive Insurance now and start preparing for your job interview by browsing frequently asked Call Center Associate interview questions at Progressive Insurance.

Question 2

Does Progressive Insurance pay Call Center Associate employees well?

Accepted Answer

Call Center Associate professionals rate their compensation and benefits at Progressive Insurance with 3.7 out of 5 stars based on 31 anonymously submitted employee reviews. This is 5.3% worse than the company average rating for salary and benefits. Find out more about Call Center Associate salaries at Progressive Insurance.

Question 3

How happy are Call Center Associate professionals working at Progressive Insurance?

Accepted Answer

77% of Call Center Associate employees at Progressive Insurance would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Call Center Associate professionals have also rated Progressive Insurance with a 4.1 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.2 rating for culture and values and 4.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at Progressive Insurance?

Accepted Answer

Claims Adjuster (1447), Customer Service Representative (520), Claims Representative (174), Claims Adjuster Trainee (132), Managed Repair Representative (129), Claims Generalist (123), Claims Specialist (114), Customer Service Representative (CSR) (108), Claims Generalist Associate (107), Insurance Agent (100), Sales Associate (88), Senior Claims Adjuster (88), Sales Consultant (81), Supervisor (80), MRR (Managed Repair Representative ) (76)

Question 5

What are the pros of working at Progressive Insurance according to real employee reviews?

Accepted Answer

"Benefits are great and inexpensive" ((in 906 reviews)); "Pretty good pay for taking calls all day and having a license to take with you." ((in 821 reviews)); "Great work from home opportunity" ((in 476 reviews)); "Great culture and very family oriented" ((in 438 reviews)); "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive." ((in 381 reviews))

Question 6

What are the cons of working at Progressive Insurance according to real employee reviews?

Accepted Answer

"No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" ((in 355 reviews)); "The team you are on can be changed on whim with very little notice and moved under a different supervisor." ((in 157 reviews)); "I had a great manager and then a terrible one." ((in 141 reviews)); "Long hours (45+ per week) on a consistent basis required to complete the heavy workload" ((in 127 reviews)); "Stress and heavy workload can be difficult." ((in 115 reviews))

Progressive Insurance

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Motivated and dedicated Call Center Supervisor who builds team ownership to successfully meet core objectives.

Great company, not much room for advancement beyond manager in Austin

Progressive has been great to me.

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