Progressive Insurance Claim Generalist Associate reviews

3.5

64% would recommend to a friend

(352 total reviews)
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Tricia Griffith

78% approve of CEO

73% positive business outlook

Claim Generalist Associate employees have rated Progressive Insurance with 3.5 out of 5 stars, based on 352 company reviews on Glassdoor. This indicates that most Claim Generalist Associate professionals have a good working experience there. Progressive Insurance is rated in line with the average (within 1 standard deviation) by Claim Generalist Associate professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

352 reviews
3.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Investigating claims is interesting work. You'll be helping people over the phone, but there's plenty of non-phone activities so you're not on the phone 24/7.

Cons

The pay is trash compared to other insurance companies. You will be micromanaged. Pray you get a supervisor with chill. You will work a lot of unpaid overtime.

Viewing 4 - 6 of 352 Reviews

Glassdoor has 9,309 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.