Progressive Insurance Claim Generalist Associate reviews

3.5

64% would recommend to a friend

(352 total reviews)
avatar

Tricia Griffith

78% approve of CEO

73% positive business outlook

Claim Generalist Associate employees have rated Progressive Insurance with 3.5 out of 5 stars, based on 352 company reviews on Glassdoor. This indicates that most Claim Generalist Associate professionals have a good working experience there. Progressive Insurance is rated in line with the average (within 1 standard deviation) by Claim Generalist Associate professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

352 reviews
4.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Hybrid work from home, good pay, opportunity for growth.

Cons

A bit isolating, doesn’t always feel like a team environment. Customer interactions can be exhausting in this field.

2.0
Jan 28, 2026

Very Demanding Workload

Recommend
CEO approval
Business Outlook

Pros

Salaried position Laptop provided allows you to move & work Great coworkers willing to help you

Cons

The workload is unrealistic. If you have a family or outside responsibilities, this job will be challenging for you. In my experience, everyone that succeeds in this role is single or has a cat …

5.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Company culture is inclusive, empowering, and innovative. Management doesn’t micromanage, they are realistic and communicative of feedback and goals

Cons

Sometimes hard to get away from your work when you talk a few days off; backup coverage to continue working your claims inventory your absence are limited and this can cause poor customer experiences and delays in claim handling

Viewing 10 - 12 of 352 Reviews

Glassdoor has 9,309 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.