Progressive Insurance Claim Representative Trainee reviews

3.2

47% would recommend to a friend

(154 total reviews)
avatar

Tricia Griffith

72% approve of CEO

50% positive business outlook

Claim Representative Trainee employees have rated Progressive Insurance with 3.2 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Claim Representative Trainee professionals have a good working experience there. Progressive Insurance is rated in line with the average (within 1 standard deviation) by Claim Representative Trainee professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

154 reviews
1.0
Dec 3, 2025

TN and GA Run

Recommend
CEO approval
Business Outlook

Pros

My onboarding supervisor was awesome, but that’s where it stopped.

Cons

No work life balance. Horrible training. Inconsistent. No support

3.0
Sep 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company culture and heavy focus on employee retention and success

Cons

Awful work metrics and conditions due to high volume- you are a punching bag for customers. Also if local management is not good you have no other options, which was my primary reason for leaving

Viewing 4 - 6 of 154 Reviews

Glassdoor has 9,309 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.