Is Progressive Insurance a good company to work for as a Claims Representative Trainee?

Claims Representative Trainee professionals working at Progressive Insurance have rated their employer with 3.2 out of 5 stars in 154 Glassdoor reviews. This is a lower than average score with the overall rating of Progressive Insurance employees being 3.9 out of 5 stars. Search open Claims Representative Trainee Jobs at Progressive Insurance now and start preparing for your job interview by browsing frequently asked Claims Representative Trainee interview questions at Progressive Insurance .

Does Progressive Insurance pay Claims Representative Trainee employees well?

Claims Representative Trainee professionals rate their compensation and benefits at Progressive Insurance with 3.3 out of 5 stars based on 154 anonymously submitted employee reviews. This is 16.7% worse than the company average rating for salary and benefits. Find out more about Claims Representative Trainee salaries at Progressive Insurance.

How happy are Claims Representative Trainee professionals working at Progressive Insurance?

47% of Claims Representative Trainee employees at Progressive Insurance would recommend their employer to a friend. This rating has decreased by 15% in the past 12 months. Claims Representative Trainee professionals have also rated Progressive Insurance with a 2.4 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Progressive Insurance?

Claims Adjuster (1449) , Customer Service Representative (521) , Claims Representative (174) , Claims Adjuster Trainee (132) , Managed Repair Representative (129) , Claims Generalist (123) , Claims Specialist (114) , Customer Service Representative (CSR) (108) , Claims Generalist Associate (107) , Insurance Agent (100) , Sales Associate (88) , Senior Claims Adjuster (88) , Sales Consultant (81) , Supervisor (80) , MRR (Managed Repair Representative ) (76)

What are the pros of working at Progressive Insurance according to real employee reviews?

"Benefits are great and 401k is unbeatable" ((in 925 reviews)); "Pretty good pay for taking calls all day and having a license to take with you." ((in 838 reviews)); "The ability to work from home is great." ((in 473 reviews)); "Great culture and very family oriented" ((in 431 reviews)); "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive." ((in 386 reviews))

What are the cons of working at Progressive Insurance according to real employee reviews?

"No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" ((in 349 reviews)); "The team you are on can be changed on whim with very little notice and moved under a different supervisor." ((in 152 reviews)); "I had a great manager and then a terrible one." ((in 136 reviews)); "Long hours (45+ per week) on a consistent basis required to complete the heavy workload" ((in 126 reviews)); "Stress and heavy workload can be difficult." ((in 119 reviews))

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Progressive Insurance

Progressive Insurance Claims Representative Trainee reviews

3.2

47% would recommend to a friend

(154 total reviews)

Tricia Griffith

72% approve of CEO

50% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

2.4

Work/Life balance

Claims Representative Trainee employees have rated Progressive Insurance with 3.2 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Claims Representative Trainee professionals have a good working experience there. Progressive Insurance is rated in line with the average (within 1 standard deviation) by Claims Representative Trainee professionals compared to other employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

154 reviews

2.0

Nov 26, 2024

Unethical company

Claims adjuster trainee

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits, option to work remotely

Cons

This company practices unethical licensing for its adjusters, insisting on requiring ALL adjusters to get a non resident license through the state of FL, even if their home state offers a license. My state insurance department told me this could get me in legal trouble if I didn’t first get my homestate license where I live. Progressive then fired me for insisting on doing it legally

4.0

Nov 20, 2024

Nice hybrid opportunity

Claims adjuster trainee

Recommend

CEO approval

Business Outlook

Pros

Progressive is supportive in training and development. Helped me get my license and provided support. I enjoyed taking a break from work from home to go in the office.

Cons

Work on holidays is a con and the work load can stack up at times.

5.0

Nov 12, 2024

Great place

Claims adjuster trainee

Recommend

CEO approval

Business Outlook

Pros

Happy to work here where you feel like a family

Cons

Nothing at all. Great company

Viewing 19 - 21 of 154 Reviews

Jobs at Progressive Insurance

Claims Adjuster - Auto Damage

Field Claims Adjuster - Auto Damage

Auto Damage Claims Adjuster

Field Claims Adjuster - Auto Damage

Auto Damage Claims Adjuster

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Progressive Insurance

Progressive Insurance Claims Representative Trainee reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Unethical company

Nice hybrid opportunity

Great place

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