Question 1

Is Progressive Insurance a good company to work for as a Custimer Service Representative?

Accepted Answer

Custimer Service Representative professionals working at Progressive Insurance have rated their employer with 3.6 out of 5 stars in 621 Glassdoor reviews. This is a lower than average score with the overall rating of Progressive Insurance employees being 3.8 out of 5 stars. Search open Custimer Service Representative Jobs at Progressive Insurance now and start preparing for your job interview by browsing frequently asked Custimer Service Representative interview questions at Progressive Insurance.

Question 2

Does Progressive Insurance pay Custimer Service Representative employees well?

Accepted Answer

Custimer Service Representative professionals rate their compensation and benefits at Progressive Insurance with 3.7 out of 5 stars based on 621 anonymously submitted employee reviews. This is 5.3% worse than the company average rating for salary and benefits. Find out more about Custimer Service Representative salaries at Progressive Insurance.

Question 3

How happy are Custimer Service Representative professionals working at Progressive Insurance?

Accepted Answer

60% of Custimer Service Representative employees at Progressive Insurance would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Custimer Service Representative professionals have also rated Progressive Insurance with a 3.5 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.8 rating for culture and values and 3.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at Progressive Insurance?

Accepted Answer

Claims Adjuster (1447), Customer Service Representative (520), Claims Representative (174), Claims Adjuster Trainee (132), Managed Repair Representative (129), Claims Generalist (123), Claims Specialist (114), Customer Service Representative (CSR) (108), Claims Generalist Associate (107), Insurance Agent (100), Sales Associate (88), Senior Claims Adjuster (88), Sales Consultant (81), Supervisor (80), MRR (Managed Repair Representative ) (76)

Question 5

What are the pros of working at Progressive Insurance according to real employee reviews?

Accepted Answer

"Great benefits and HR!" ((in 947 reviews)); "Pretty good pay for taking calls all day and having a license to take with you." ((in 809 reviews)); "Great work from home opportunity" ((in 472 reviews)); "Great culture and very family oriented" ((in 431 reviews)); "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive." ((in 369 reviews))

Question 6

What are the cons of working at Progressive Insurance according to real employee reviews?

Accepted Answer

"No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" ((in 358 reviews)); "The team you are on can be changed on whim with very little notice and moved under a different supervisor." ((in 156 reviews)); "I had a great manager and then a terrible one." ((in 139 reviews)); "Long hours (45+ per week) on a consistent basis required to complete the heavy workload" ((in 129 reviews)); "Workload can be high and so can stress level." ((in 119 reviews))

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