Great Company - Customer Service Representative (CSR) Progressive Insurance Employee Review

5.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

They help you excel in your career Huge DEI efforts so you can bring your full self to work Yearly Gainshare Bonus

Cons

Internal Jobs can be competitive so harder to move up Pay is not best in current climate but gainshare helps STAR format for internal interviewing can be stressful to prepare for

Explore other reviews about Progressive Insurance

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is decent

Cons

Management can be overbearing with the micromanagement

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

One day a week in the office. No weekends. Work from home 4 days. New hires do have to be in office 2 days for first year then go to 1 day a week. Benefits are good. Everyone is awesome. Really only had one supervisor who was a little on the micro managing side but they were new to it. Other than that VP don down the line to adjuster are all super nice and approachable

Cons

It’s a stress full job. I love it but it’s not for everyone. You have to be on your A game every day or you will get behind

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