Progressive Insurance reviews

3.9

74% would recommend to a friend

(1,730 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

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2K reviews

Reviews about "Culture"

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2.0
Jun 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent salary range for positions, Gainshare bonus that vests in December annually.

Cons

incredibly bad leadership; is very definition of toxic corporate culture. To give some company history, Progressive Home Insurance used to be an independently owned company named American Strategic Insurance. Progressive bought them so they could enter the Property side of the business as they used to be Auto only. American Strategic Insurance was a pretty good company - not perfect and definitely had challenges - but they treated their employees really well, offered great benefits, and competitive salaries, and overall had positive leadership and good people. Over the few years after Progressive phased out the original leaders, the company took a really bad turn. Benefits were cut significantly, raises during the economic downturns have been non-existent even for cost of living. And the only people to receive promotions did so with complete lack of skill / knowledge and began receiving promotions based entirely on their prior friendships and mentorships. I was told multiple times that the candidates who are promoted are 95% determined before they begin accepting applicants. The company approach to the work was, finish your work and do it well and you will be rewarded, to post-Progressive approach. I can honestly state that working with Progressive has been the worst decision of my past decade. All of the most talented people have left in the past 5 years with more always looking for something else all the time. They routinely bring in green employees and replace adequate quality training with robotic templates to cut / paste into their files to fluff them up. The insureds often bear the price. Employees that quit are sometimes not replaced and the work gets "bulk reassigned" so that everyone is over capacity most of the time. The main methodology of leadership is to institute new policies - often to the employees' detriment - solely for the sake of validating their existence in that role and give an appearance of innovating. And never with positive impacts on performance of quality of work. Corporate toxic.

5.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Progressive Insurance is an awesome place to work and I’ve been trying to get back for a while now. Their benefits are elite. Their bonuses are top tier. Despite making double what I made at my entry level Progressive job, my bonus is less than half of what it was at Progressive. Great culture, great leadership. I thoroughly enjoyed working at Progressive. Foolish me thought it was like that everywhere. I’ve worked at 2 other Fortune companies and none can even compete with Progressive.

Cons

Pay isn’t super competitive when looking at salary alone. I encourage people to look at the total comp package including a 6% 401K match, elite benefits, steady bonuses, generous PTO, and stability. I truly think all of this should be valued heavily and make the total comp package much, much more attractive and competitive with anyone.

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