Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,013 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,013 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Oct 5, 2022
Recommend
CEO approval
Business Outlook

Pros

I do not see any pros of this job.

Cons

Very stressful - do more mentality from the management with no support - Long hours ( you’re lucky if you work 8 hours a day- almost never happens) - Not a career job ( who wants to make a career out of handling claims all day and getting yelled at by customers, body shops, tow yards, management.

2.0
Jun 5, 2022
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers/managers -Gainshare -Benefits -Work from home option

Cons

The workload is completely unrealistic. You get assigned cases every single day, expected to jump on them immediately, make yourself available for customer service calls for cases your not handling, handle total losses, set up repairs, etc. It hurts customer service because the adjuster is not able to get back to the customer as frequently as they should because they're buried under a mountain of work.

5.0
Jun 2, 2022

Better than gieco

Recommend
CEO approval
Business Outlook

Pros

no micro managing, easy work life balance

Cons

due to wfh when applying for different positions they will place you in different offices if you get promoted, iv had 4 different supervisors and haven't been with the company for a year.

Viewing 367 - 369 of 9,013 Reviews

Glassdoor has 9,283 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.