Progressive Insurance reviews

If you are a minority or female in the MA offices expect to stay in the same role a lot longer (years) than your counterparts regardless of experience or achievements.

You will need to move along and show an interest in your professional development. They are not a company that will let you linger in a position simply because you love what you do and don't have the desire to move to a different position. I was in the Customer Service call center and was let go. I think I "overstayed" my welcome! They expect phone reps to move up or out after 1 to 2 years to make room for the new "crop" to come in. If you hang around longer than that (I was in the position for over 6 years) they will find a reason to let you go (mine was that I was not cross-selling additional insurance products). Bottom line is that due to tenure and yearly increases, I was nearing the ceiling for the salary scale. I loved my job and did not wish to move to a different position. However, they needed to bring in "new blood". The day after I was let go, an article in the local news stated that they were looking to hire over 300 new phone reps. It looks really good on paper (as though those were newly created jobs) when in reality, they were simply "cleaning house" and bringing in younger, lower paid reps.