Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,016 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Mar 24, 2026

Horrible place to work for

Recommend
CEO approval
Business Outlook

Pros

One of the pros is you do get a lot of time off decent benefits and flexibility in your workday if your not overwhelmed

Cons

The biggest downside to this company is its management and overall culture. Leadership struggles to make decisions and operates in a very disorganized manner. Employees are consistently overloaded with work, leading to burnout, high stress, and unrealistic performance expectations. There is also a noticeable level of favoritism, and both directors and upper management often fail to listen to employee concerns. While they promote the idea of work-life balance and claim to value their staff, the reality does not reflect that message. As the company has grown, staffing has not kept pace, leaving teams understaffed, overworked, and operating in constant chaos. Compensation is also below what other insurance carriers offer for similar roles. Perhaps most concerning, instead of holding underperformers accountable, expectations are lowered for them—while high performers are pushed to their limits or out the door entirely. Overall, I would not recommend this company as a place of employment.

1.0
Jul 17, 2025

Used to be great……

Recommend
CEO approval
Business Outlook

Pros

Benefits and PTO are great esp if you’ve been there a while.

Cons

Good old buddy system is still in place. Nobody tells you this unless you’re there for years and years, it’s not about the quality of your work anymore it’s about who you know. Want to get promoted? Good luck most of the managers already have a friend or two they want to see get roles. As senior managers retire they just slide a buddy from a different region into place. We do have some amazing and talented supervisors but we also have awful ones that almost appeared to sleep their way to the top. It’s frustrating when some want to pretend to be a manager and not actually be the manager you need. Don’t forget your also being massively underpaid but you likely won’t figure that out until another decade passes and you get too frustrated!

1.0
May 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid work environment between in-office and at home.

Cons

insane workload that is impossible to keep and expectations are so unrealistic it's laughable. Weak benefits and pto structure. Micromanage from unqualified supervisors, no leaders.

Viewing 448 - 450 of 9,016 Reviews

Glassdoor has 9,286 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.