Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,017 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Dec 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Good company culture, You work from home and go to the office once or twice a week depending on the location.

Cons

You are overworked, you have to answer phone calls of other people as if you did not have enough to work on as it is. There should be another department to answer other people's phone calls and people in claims should only answer calls from claims they are working on. You always get interrupted while doing something else. So, if you cannot multi-task and remember where you left off, this job is not for you.

2.0
Nov 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work, high starting salary, great flexibility and time off. The company was very committed to diversity and inclusion in a way that didn’t seem superficial. The other analysts were always eager to help.

Cons

Poor training for new-hires, unhelpful and insensitive management and executives. Refusal to adjust our salaries for inflation or ensure our full salaries during an unprofitable year. Friction between other departments. Cutting social activities because it will prevent us from working. Constant rate revisions. The majority of analysts were angry and exhausted.

3.0
Oct 24, 2023
Recommend
CEO approval
Business Outlook

Pros

- Lots of PTO - No Saturdays - Mostly remote - Good training - Knowledgeable supervisors - Friendly work environment - If you can make it a year, there are lots of other opportunities that aren't as awful as this - Leadership knows your job sucks and will at least be nice to you about it

Cons

- Workload - Everything is urgent all the time - Workload - Overworked - On the phone all day, incoming and outbound - Workload - Weak performing peers linger in this role. Mid performing peers quit. High performing peers get promoted. - Supervisors know a lot and really want to help you but they're bogged down with tasks of questionable importance

Viewing 475 - 477 of 9,017 Reviews

Glassdoor has 9,287 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.