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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      3.9

      74% would recommend to a friend

      (9,022 total reviews)
      avatar

      Tricia Griffith

      88% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      9K reviews
      2.0
      May 2, 2017

      Decent company to work for but it's still a call center job at the end of the day.

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and benefits Beautiful campus On site gym Pays for your insurance license Gainshare provides a nice bonus at the end of the year

      Cons

      Long hours Customers can be abusive even while just receiving a quote Call volume can be overwhelming PTO is rolled in with sick time and takes forever to accumulate Flexible schedule options really only available when call volume is low, other than that expect no reprieve from the phones unless you plan on using PTO Employees are encouraged to spend as much time taking calls as possible Corny sales process that customers and employees hate equally Supervisors only care about sales

      5.0
      Mar 24, 2017

      I put in my hours and don't have to take any work home with me

      Call center customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, work has a defined ending and beginning, expectations are clear, there is a lot of personal autonomy and ability to transition to other positions if you desire

      Cons

      Can be difficult for people who need daily guidance and require a lot of stability in management. I've had a different supervisor every year, but it doesn't bother me, since I know what my job is and how to complete it on my own

      3.0
      Mar 17, 2017

      Things are a changing and not for the better.

      Ste performance engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Corporation in general is a great place to work. The workers are sharp and treat most everyone as family. Decent benefits and compensation.

      Cons

      Management does not follow their own policies. It's do as I say and not as I do, in reality. Management will preach the golden rules and lie to your face, while stabbing you in the back. Progressive used to be a technology company that sold insurance. They have turned into a accounting and investment company. "Bean Counters". The culture and employees are now second fiddle to the bottom line. Decisions will be made about your career direction with little to no input from you. Many in management have little to no technical skills but will make the technical choices for you. They thing they do, but really have no clue. Work life balance is much more about work now. Overtime is expected. Weekend work is expected. Management continues to reduce staff and bury employees with more and more work. Glad I was forced into retirement. Team morale is secondary to processes and cost reductions now.

      Viewing 562 - 564 of 9,022 Reviews
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      ReviewsProgressive Insurance reviews

      Glassdoor has 9,292 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.