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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      3.9

      74% would recommend to a friend

      (9,024 total reviews)
      avatar

      Tricia Griffith

      88% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,024 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      9K reviews
      4.0
      Jul 18, 2016

      Great Culture, Sucky Metrics

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture was great, I didn't feel micromanaged, it was very open, made a lot of friends, felt like I had the freedom to do as I wanted

      Cons

      Metrics, I'm the sort of person that likes to recap and make notes after my calls rather than take notes while the next call has already started. This made my overall metrics bad.

      2.0
      May 24, 2016

      Trend is now HIRING OUTSIDE for leadership positions and no real opportunities for advancement. GLASS CEILING!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people. The culture but it's diminshing. Training is the best.

      Cons

      Unless you want to answer phone calls all the time and not looking for advancement this is the company to work for. If your looking to make this a career and are looking to advance within progressive maybe not. So hard to develop others when there is no time for development all about call answer performance. Since Peter B Lewis died company has gone from family centered to money driven. It's more about the customer than the people who work hard everyday. No family/life balance anymore. Used to have nice Employee Rally's to motivate. Now it's here's a free cookie and a water. 20 billion in premiums and here's a video Montage for u to see and a paperweight. How bout rewarding the people that got you there?

      4.0
      May 24, 2016

      Benefits Galore!!!

      Direct sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Decent Medical/Dental benefits at a reasonable cost -Ability to Work from home -Hourly Wage is good -Daycare assistance -Education assistance after 1 year

      Cons

      - Call Volume can be overwhelming - Shift Bids - Not many opportunities for advancement

      Viewing 568 - 570 of 9,024 Reviews
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      ReviewsProgressive Insurance reviews

      Glassdoor has 9,294 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.