Is Progressive Insurance a good company to work for as a Direct Sales Representative?

Direct Sales Representative professionals working at Progressive Insurance have rated their employer with 4.6 out of 5 stars in 26 Glassdoor reviews. This is a higher than average score with the overall rating of Progressive Insurance employees being 3.8 out of 5 stars. Search open Direct Sales Representative Jobs at Progressive Insurance now and start preparing for your job interview by browsing frequently asked Direct Sales Representative interview questions at Progressive Insurance .

Does Progressive Insurance pay Direct Sales Representative employees well?

Direct Sales Representative professionals rate their compensation and benefits at Progressive Insurance with 2.7 out of 5 stars based on 26 anonymously submitted employee reviews. This is 36.4% worse than the company average rating for salary and benefits. Find out more about Direct Sales Representative salaries at Progressive Insurance.

What are the top reviewed jobs at Progressive Insurance?

Claims Adjuster (1447) , Customer Service Representative (520) , Claims Representative (174) , Claims Adjuster Trainee (132) , Managed Repair Representative (129) , Claims Generalist (123) , Claims Specialist (114) , Customer Service Representative (CSR) (108) , Claims Generalist Associate (107) , Insurance Agent (100) , Sales Associate (88) , Senior Claims Adjuster (88) , Sales Consultant (81) , Supervisor (80) , MRR (Managed Repair Representative ) (76)

What are the pros of working at Progressive Insurance according to real employee reviews?

"Benefits provided were great and cheap" ((in 948 reviews)); "Pretty good pay for taking calls all day and having a license to take with you." ((in 811 reviews)); "Great culture and very family oriented" ((in 426 reviews)); "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive." ((in 375 reviews)); "The training is great and you will feel very prepared." ((in 286 reviews))

What are the cons of working at Progressive Insurance according to real employee reviews?

"No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" ((in 356 reviews)); "The team you are on can be changed on whim with very little notice and moved under a different supervisor." ((in 158 reviews)); "I had a great manager and then a terrible one." ((in 136 reviews)); "Long hours (45+ per week) on a consistent basis required to complete the heavy workload" ((in 127 reviews)); "Stress and heavy workload can be difficult." ((in 109 reviews))

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Progressive Insurance

Progressive Insurance Direct Sales Representative reviews

4.6

63% would recommend to a friend

(26 total reviews)

Tricia Griffith

1% approve of CEO

Ratings by category

2.7

Culture & values

2.7

Compensation and benefits

2.6

Diversity & inclusion

2.3

Career opportunities

2.0

Work/Life balance

1.7

Senior management

Direct Sales Representative employees have rated Progressive Insurance with 4.6 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Direct Sales Representative professionals have an excellent working experience there. Progressive Insurance is rated 25% above average by Direct Sales Representative professionals compared to other employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

26 reviews

5.0

Feb 27, 2026

Love it

Direct sales representative

Recommend

CEO approval

Business Outlook

Pros

Pay, supervisor, gainshare, flexibility, departments

Cons

Nothing that I can think of

4.0

Dec 5, 2024

Mixed feelings

Direct sales representative

Recommend

CEO approval

Business Outlook

Pros

Great training and coaching. There are lots of great people there.

Cons

Not a good work/life balance.

4.0

Sep 16, 2024

Great culture

Direct sales representative

Recommend

CEO approval

Business Outlook

Pros

The culture was great and the co-workers were wonderful.

Cons

Shift-bids was awful. It was unfair for tenured employees to have to compete for a decent shift.

Viewing 1 - 3 of 26 Reviews

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Progressive Insurance Direct Sales Representative reviews

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