Is Progressive Insurance a good company to work for as a Claims Adjuster/Generalist?

Claims Adjuster/Generalist professionals working at Progressive Insurance have rated their employer with 3.3 out of 5 stars in 37 Glassdoor reviews. This is a lower than average score with the overall rating of Progressive Insurance employees being 3.8 out of 5 stars. Search open Claims Adjuster/Generalist Jobs at Progressive Insurance now and start preparing for your job interview by browsing frequently asked Claims Adjuster/Generalist interview questions at Progressive Insurance .

Does Progressive Insurance pay Claims Adjuster/Generalist employees well?

Claims Adjuster/Generalist professionals rate their compensation and benefits at Progressive Insurance with 3.2 out of 5 stars based on 37 anonymously submitted employee reviews. This is 19.7% worse than the company average rating for salary and benefits. Find out more about Claims Adjuster/Generalist salaries at Progressive Insurance.

What are the top reviewed jobs at Progressive Insurance?

Claims Adjuster (1447) , Customer Service Representative (520) , Claims Representative (174) , Claims Adjuster Trainee (132) , Managed Repair Representative (129) , Claims Generalist (123) , Claims Specialist (114) , Customer Service Representative (CSR) (108) , Claims Generalist Associate (107) , Insurance Agent (100) , Sales Associate (88) , Senior Claims Adjuster (88) , Sales Consultant (81) , Supervisor (80) , MRR (Managed Repair Representative ) (76)

What are the pros of working at Progressive Insurance according to real employee reviews?

"Great benefits and HR!" ((in 898 reviews)); "Pretty good pay for taking calls all day and having a license to take with you." ((in 824 reviews)); "Great work from home opportunity" ((in 477 reviews)); "Great culture and very family oriented" ((in 435 reviews)); "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive." ((in 378 reviews))

What are the cons of working at Progressive Insurance according to real employee reviews?

"No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" ((in 352 reviews)); "The team you are on can be changed on whim with very little notice and moved under a different supervisor." ((in 151 reviews)); "I had a great manager and then a terrible one." ((in 141 reviews)); "Long hours (45+ per week) on a consistent basis required to complete the heavy workload" ((in 124 reviews)); "Stress and heavy workload can be difficult." ((in 114 reviews))

Skip to content Skip to footer

Notifications

Progressive Insurance

Progressive Insurance Claims Adjuster/Generalist reviews

3.3

65% would recommend to a friend

(37 total reviews)

Tricia Griffith

71% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

2.3

Work/Life balance

Claims Adjuster/Generalist employees have rated Progressive Insurance with 3.3 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Claims Adjuster/Generalist professionals have a good working experience there. Progressive Insurance is rated in line with the average (within 1 standard deviation) by Claims Adjuster/Generalist professionals compared to other employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37 reviews

4.0

Nov 20, 2024

-

Claims adjuster generalist

Recommend

CEO approval

Business Outlook

Pros

The best company hands down. My last supervisor was not at all great BUT... They were 1 in a few hundred people I met and THE only person I had any issues with.

Cons

The workload is INSANE! don't expect to get caught up on your work lol. There are few that master is but not many. The good thing is management understands this and MOST supervisors will work and assist you with your claims. They are pretty understanding, but customer wise its very overwhelming. As long as you can come to peace with the fact that you will at some point be behind in your claims and not take it to personally, you'll do great

2.0

Oct 29, 2024

THEY WORK YOU LIKE A HORSE

Claims adjuster generalist

Recommend

CEO approval

Business Outlook

Pros

Bonus at the end of year is around 3-5k. Remote work.

Cons

Extensive workload. Employee turnover is 6-8 months due to the amount of work they require you to do.

1.0

Jul 24, 2024

Mental Health Killer

Claims adjuster/generalist

Recommend

CEO approval

Business Outlook

Pros

The pay is better than most

Cons

Everything else, the incessant calls, no cap on claims being received, having 5+ claims daily on top of the other claims already being worked. Being gaslit and told the work is achievable in 8 hours yet every tenured adjuster telling you that it isn’t, on top of seeing your supervisors work ungodly hours (5am on Sunday or to midnight)

Viewing 4 - 6 of 37 Reviews

Jobs at Progressive Insurance

Claims Adjuster - Large Loss Injury Litigation

Claims Adjuster Trainee

Claims Adjuster Trainee

Claims Adjuster Trainee

Claims Adjuster Trainee

Progressive Insurance reviews FAQs

Progressive Insurance reviews Progressive Insurance Claims Adjuster/Generalist reviews

Progressive Insurance

Progressive Insurance Claims Adjuster/Generalist reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

-

THEY WORK YOU LIKE A HORSE

Mental Health Killer

Jobs at Progressive Insurance

Progressive Insurance reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Progressive Insurance reviews FAQs

Jobs at Progressive Insurance