Progressive Insurance reviews

3.9

74% would recommend to a friend

(9,028 total reviews)
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Tricia Griffith

88% approve of CEO

76% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,028 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Aug 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Great, hard working, and caring co-workers Business Casual Flexibity to manage schedule Job Stability This is a good company to learn the Insurance business

Cons

Progressive lacks innovation and career growth. This is not the same company I started working for five years ago, the constent changes are not for the better. The company used to be very customer and employee centric, now it's all the bottom line. Lack of proper training for new employee's and micromanagement of the tenured employee's will hurt the company in the long run. CEO and Senior Management are completely "out of touch", encourage bureaucracy, and do not value it's employee's, morale is low and employee's are "burned out" as a result. The software and processing systems are out of date, which makes my job very difficult. This company is a "dead end" job, not a place to have a career and retire.

1.0
Jun 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Decent salary, freedom to inspect claims in public as opposed to being stuck in a cubicle 8-10 hours a day.

Cons

Unrealistic goal setting and expectations, tremendously overloaded and overburdened employees, poor customer service, disrespectful management team towards subordinates, horrible work and life balance.

Viewing 598 - 600 of 9,028 Reviews

Glassdoor has 9,298 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.