Progressive Insurance reviews

3.9

75% would recommend to a friend

(8,998 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 8,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
3.0
May 13, 2009
Recommend
CEO approval
Business Outlook

Pros

A lot of opportunity to learn and grow through training. The art work is nice to break up the boringness of the buildings. The location is not bad and does not have the problems.

Cons

Too siloed of teams which makes anything that needs to be fixed take way more time than it should. Some days it is like I have both hands tied behind my back and they want the work done still. Innovated people are pushed into 'line'. To get promoted you either need to have played politics or graduate from a certain college. The only reason it seems that software is upgraded is if the version we are on is going 'end-of-life'. The company is too Microsoft-centric and that choice brings down availability almost every month of services.

5.0
Apr 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Great pay and job security in a volatile economy. The company has made an honest and effective effort to avoid layoffs by creating groups in overstaffed areas to handle tasks in understaffed areas of the country.

Cons

Interacting with customers that are dealing with the anxious and sometimes painful experience of a accident can be stressfull.

3.0
Apr 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Good benefits. The new medical plan pays for a free physical, OBGYN visit for the ladies, and dentist visit for everyone on the plan once a year. Also, the 401(k) is 6% matched dollar for dollar and immediately vested. Corporate has recently allowed "flex scheduling," which allows variable scheduling as long as the employee is working 40 hours. I work four 9-hour days and a 4-hour half day on Friday, which is essentially a 3-day weekend. Also, the training is top notch.

Cons

Micromanagement is taken to the extreme. Raises are pitiful. Granted, I had my review during a recession and am happy to get any raise at all, but I expected at least a 3% cost of living increase, and didn't even get that. The company (at least the claims division) focuses on numbers WAY too much, and some of them aren't even attainable (such as having blown claims assigned, etc).

Viewing 8929 - 8931 of 8,998 Reviews

Glassdoor has 9,267 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.