Progressive Insurance Claims Representative reviews

3.6

78% would recommend to a friend

(183 total reviews)
avatar

Tricia Griffith

95% approve of CEO

70% positive business outlook

Claims Representative employees have rated Progressive Insurance with 3.6 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Claims Representative professionals have a good working experience there. Progressive Insurance is rated in line with the average (within 1 standard deviation) by Claims Representative professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

183 reviews
2.0
Apr 9, 2026

Hard to promote

Recommend
CEO approval
Business Outlook

Pros

Love working from home. Enjoy my position. Can build great relationships, direct leaders want to encourage growth. Have had a variety of supervisors, most are phenomenal.

Cons

Hard to promote without going to a department you dont want to be in. Seems to much is going on higher up that really impacts the options for lower levels. And we dont get informed.

Viewing 1 - 3 of 183 Reviews

Glassdoor has 9,316 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.