Is Progressive Insurance a good company to work for as a Sr. Claims Adjuster?

Sr. Claims Adjuster professionals working at Progressive Insurance have rated their employer with 3.7 out of 5 stars in 101 Glassdoor reviews. This is a lower than average score with the overall rating of Progressive Insurance employees being 3.9 out of 5 stars. Search open Sr. Claims Adjuster Jobs at Progressive Insurance now and start preparing for your job interview by browsing frequently asked Sr. Claims Adjuster interview questions at Progressive Insurance .

Does Progressive Insurance pay Sr. Claims Adjuster employees well?

Sr. Claims Adjuster professionals rate their compensation and benefits at Progressive Insurance with 4.1 out of 5 stars based on 101 anonymously submitted employee reviews. This is 5% better than the company average rating for salary and benefits. Find out more about Sr. Claims Adjuster salaries at Progressive Insurance.

How happy are Sr. Claims Adjuster professionals working at Progressive Insurance?

75% of Sr. Claims Adjuster employees at Progressive Insurance would recommend their employer to a friend. This rating has increased by 61% in the past 12 months. Sr. Claims Adjuster professionals have also rated Progressive Insurance with a 3.5 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.1 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at Progressive Insurance?

Claims Adjuster (1450) , Customer Service Representative (521) , Claims Representative (174) , Claims Adjuster Trainee (132) , Managed Repair Representative (129) , Claims Generalist (123) , Claims Specialist (114) , Customer Service Representative (CSR) (108) , Claims Generalist Associate (107) , Insurance Agent (100) , Sales Associate (88) , Senior Claims Adjuster (88) , Sales Consultant (81) , Supervisor (80) , MRR (Managed Repair Representative ) (76)

What are the pros of working at Progressive Insurance according to real employee reviews?

"Benefits are great and 401k is unbeatable" ((in 908 reviews)); "Pretty good pay for taking calls all day and having a license to take with you." ((in 832 reviews)); "Great culture and very family oriented" ((in 441 reviews)); "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive." ((in 367 reviews)); "The training is great and you will feel very prepared." ((in 285 reviews))

What are the cons of working at Progressive Insurance according to real employee reviews?

"No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" ((in 353 reviews)); "The team you are on can be changed on whim with very little notice and moved under a different supervisor." ((in 153 reviews)); "I had a great manager and then a terrible one." ((in 144 reviews)); "Long hours (45+ per week) on a consistent basis required to complete the heavy workload" ((in 128 reviews)); "Stress and heavy workload can be difficult." ((in 111 reviews))

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Progressive Insurance

Progressive Insurance Sr. Claims Adjuster reviews

3.7

75% would recommend to a friend

(101 total reviews)

Tricia Griffith

90% approve of CEO

58% positive business outlook

Ratings by category

4.1

Culture & values

4.1

Diversity & inclusion

4.1

Compensation and benefits

3.8

Career opportunities

3.5

Work/Life balance

3.5

Senior management

Sr. Claims Adjuster employees have rated Progressive Insurance with 3.7 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Sr. Claims Adjuster professionals have a good working experience there. Progressive Insurance is rated in line with the average (within 1 standard deviation) by Sr. Claims Adjuster professionals compared to other employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

101 reviews

3.0

Jul 22, 2025

Great pay and great company if you’re not an adjuster

Senior claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great compensation package across the board. Pay is higher than most insurance companies.

Cons

No work life balance. Unattainable metrics. Lack of stability. It is impossible to plan your career and future in the company due to the amount of changes they make. Your job expectations will constantly change and you’ll always be re-learning how to do your job.

2.0

Jun 25, 2025

Terrible Manager

Sr. claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Benefits Decent PTO Easy to call time off

Cons

Low Pay HR is non existent Upper Management won't help with issues

4.0

May 19, 2025

Ok

Senior claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits included

Cons

Workload can be a lot at times.

Viewing 7 - 9 of 101 Reviews

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Spokane Valley, Spokane, WA

$26 - $28 /hr

(Employer provided)

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Progressive Insurance

Progressive Insurance Sr. Claims Adjuster reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great pay and great company if you’re not an adjuster

Terrible Manager

Ok

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