Progressive Insurance reviews

3.9

74% would recommend to a friend

(1,825 total reviews)
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Tricia Griffith

87% approve of CEO

75% positive business outlook

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2K reviews

Reviews about "Management"

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3.0
May 11, 2022
Recommend
CEO approval
Business Outlook

Pros

The day goes by really fast. Entertainment value from some claims balances out the volume of customer yelling. The corporate policies are structured and enforced, so little room for bullying or other negative management behaviors. Gainshare is a yearly bonus based on how the company is performing.

Cons

This the claims version of a fast food chain. Intense time pressure to process claims. Some new employees are (mysteriously) gifted with the system shortcuts, which accelerates their completion rate. The time off: to claims assigend/paused ratio is skewed against taking 2-3 days off vs 5 (or similar) such that you end up more behind when you come back from the shorter breaks. It's a churn and burn position.

2.0
May 8, 2022
Recommend
CEO approval
Business Outlook

Pros

- Very good WLB - Pay is decent in Cleveland Area

Cons

- Managers seem only to care about themselves, and they try anything to steal your work and credits for their career benefit. You do not have any chance to show your work to the senior leaders, and your manager will do that instead. - Promotion is highly not transparent. For some people they can be promoted every year (which is really insane, I consider junior to senior for at least 1.5-2 years, and senior to lead should be another 1.5 to 2 years). If you really want to have a successful career in R&D, make sure you lick your boss's a** and/or work overtime like crazy. Otherwise, you will need 3 years to be promoted from junior to senior. - Hard to believe as of now (May 2022), that the main programming language used is still SAS (and some level of R). Oh not even to mention lots of work in Excel - Strong regulation means it keeps you away from applying complex Machine Learning and Deep Learning models. And unfortunately, managers in R&D do not even know those models, which makes sense. -- If you really want to work in the insurance industry, make sure you join UBI (usage-based insurance) instead of R&D. The risk-based pricing approach is receiving more and more challenges from the legal side, and it's eventually will be replaced by UBI

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