3.0
Jun 3, 2015
Great Company... but a very stressful job!
Former employee, more than 5 years
Riverview, FL
Recommend
CEO approval
Business Outlook
Pros
Great teammates. Good company overall. Helpful in many ways. Decent pay. Chance to work from home (which I did). Gainshare is nice at the end of the year.
Cons
Very stressful job and the company only makes it more stressful by not understanding that we can't solve every customers problem. It's a call center so expect to be busy. No real help on how to handle irate customers and Management isn't really there to help you with these customers. The company is now very micromanage which only adds to the stress. It's claims so unfortunately there is never a black or white answer. It's always gray.