Progressive Insurance reviews

3.9

74% would recommend to a friend

(3,019 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

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3K reviews

Reviews about "Compensation"

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2.0
Apr 11, 2015

Claims adjuster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent money 401k benefits Great training 401k benefits

Cons

I have started as an adjuster a little over a month now and I regret every second. The workload and the high standards are truly not realistic or manageable. And supervisors are on top of you over any trivial thing; yet, when they are needed the most they give attitude or you can't find them due to being at their two hour lunches or at a meeting. Supervisors are pitted against each other for numbers so it isn't necessarily the best environment due to this reason. It's a daunting job, not a career. Unless you enjoy high workload and providing best customer service to people who one could truly care less about then this is the perfect place for you. And the constant preaching about advancement? advancement only happens if you meet their unrealistic expectation (putting in 60 hour days), and you can move up to BI. Doesn't sound like advancement to me.

3.0
Apr 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Excellent company, great pay and benefits. Very forward thinking in diversity and a creative environment. Feel that they tend to embrace a "younger" staff mindset. Wonderful learning experience. Considering that it is a 24/7/365 call center, they do have multiple schedules to fit everyone.

Cons

You will need to move along and show an interest in your professional development. They are not a company that will let you linger in a position simply because you love what you do and don't have the desire to move to a different position. I was in the Customer Service call center and was let go. I think I "overstayed" my welcome! They expect phone reps to move up or out after 1 to 2 years to make room for the new "crop" to come in. If you hang around longer than that (I was in the position for over 6 years) they will find a reason to let you go (mine was that I was not cross-selling additional insurance products). Bottom line is that due to tenure and yearly increases, I was nearing the ceiling for the salary scale. I loved my job and did not wish to move to a different position. However, they needed to bring in "new blood". The day after I was let go, an article in the local news stated that they were looking to hire over 300 new phone reps. It looks really good on paper (as though those were newly created jobs) when in reality, they were simply "cleaning house" and bringing in younger, lower paid reps.

3.0
Apr 2, 2015
Recommend
CEO approval
Business Outlook

Pros

The pay is average to good along with the benefits and 401K package. At times, the work can be interesting.

Cons

The workload is alway excessive no matter the nature of the job. They give you a laptop and the flexibility to work from home, but that just means you end up working nights and weekends.

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