Progressive Insurance reviews about "workload"

Stressful role. Angry customers. Heavy workload that can easily overwhelm.

Absolutely no work-life balance Stressful Heavy workload expect to take work home Only way to be caught up on workload is by staying late past your shift Expect to stay after work for 4-5 hours after your shift is over Leadership expectations are unrealistic Leadership is delusional when it comes to the workload

Make getting another position seamless

Heavy workload , may be overwhelming at times. Closing and getting all the information at first touch to get claim resolved. First touch is the key I left due to not being able to get caught up, felt like a hamster on a wheel. Lesson learned, I would go back now that I have an understanding of claims better

Progressive has a massive retention issue. My own boss told me the other day that we are severly understaffed. The workload is getting worse and worse. A big day in claims you may get 5 or 6 new claims. This is a ton of new work. We just got news today that the reps are now going to be getting 10 new claims per day. Any reviews mentioning the workload before today are true but inaccurate as im typing this while on shift. 10 new claims per day is not doable for the best reps. Youll have over 100 claims in your inventory with 10 new coming in per day. Youll be getting so many phone calls and complaints. The reps are livid right now. Everyone keeps quitting and thier workload gets passed out to everyone else. This job has alot of potenial. But the company dosnt truly care about you. Only results. Thebworkload is unsastainable. Theres so much work that youll be working on the weeknds as well just to stay afloat. I encourage you to look elseware if you value your sanity. I am currently watching even the best reps lose thier minds over the companies undervalue of its employees.

Team environment and work from home

The workload is too much

Stressful job, heavy workload, no overtime pay