Progressive Leasing reviews

Progressive has changed a lot this past year. Yes, they’re growing but the more they’ve grown the less they are caring for their employees. They are very unorganized and communication has became awful and I know this because im in Quality Assurance. Turnover is awful for example they hire 20 and once those 20 are trained and ready, 30 agents quit. Lately their customer service and Merchant Support department mangers have been making awful decisions that only benefit them and not the employees/customers. My experience with QA has been getting worse and worse. Im not the only one who feels this, some of my co-workers are already looking for other employment.

I truly can't think of any.