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Promark Research

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Promark Research reviews

2.7

39% would recommend to a friend

(127 total reviews)

Steven L Werner

42% approve of CEO

24% positive business outlook

Promark Research has an employee rating of 2.7 out of 5 stars, based on 127 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Promark Research employee rating is 27% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

127 reviews
2.0
Nov 30, 2012
Recommend
CEO approval
Business Outlook

Pros

You get to make your own schedule. you have to work at least a full shift on sunday and 1 weekday but from there you can work as little or as much as you want. The job is easy enough... if you like reading off a screen and getting yelled at by the people your calling.

Cons

Because this company is a survey company you arrive at work, find a computer, sit down clock in and set your phone to ready mode on the survey number supervisor gives you and the auto dialer takes over from there. you could do the same survey multiple days in a row or you could only do it for a couple hours. but you have no control over whom you call. the company will only accept one response from a customer to never call them again (well 2 but just slightly different from eachother) "do not ever call me again" or "put me on your do not call list" anything else and we mark it as declined, hung up, etc and you get called back again 1-2 hours later, which REALLY pisses the client off because they just told you they didn't want to do the survey, if they didn't want to do it then they don't want to now, but the company doesn't care because of the lack of care from the company towards the clients a lot of them were upset with you and frequently would yell and scream, mostly because they were on the do not call registry and didn't understand that survey companies are exempt from it. so about 1/8 of the calls you got someone to complete the survey, half the time they straight up hung up on you before you got halfway through saying whom you were and the rest yelled at you. overall it made for a stressful work envrioment. the call center was this tiny little building that held maybe 30 people tops worst upon worst, the pay sucked too... min wage for high stress job, least they could do is offer better pay or even bonus' for getting more surveys completed, some kind of compensation.

1.0
Sep 5, 2012
Recommend
CEO approval
Business Outlook

Pros

The HR people will hire anyone. You don't need any sort of actual reading skills to be hired It's a guaranteed job Great for a second job or in-between job

Cons

My job was to oversee the interviewing staff as a floor supervisor. There's too many gang bangers and ghetto superstars running around for anyone to take the job seriously. And even if there weren't, there is no incentive to take the job seriously. Due to the poorest hiring standards that I've ever encountered, my job was almost impossible to pull off. If you apply, you will be called and then asked questions to see how you sound on the phone. Good news for any applicant is that they don't actually care, you really just need to answer your phone and be willing to work for what they are paying. Then you will go in for an interview and will be given the reading test. All you have to do to pass this test is show up. If you get words wrong, they will just correct you and congratulate you on getting them right. If you think you did well on your test, then you would be part of the minority there. Once you're hired and for those that actually care or try to do well, they use and abuse you until there is no hope left in you that things will get better.

Viewing 121 - 123 of 127 Reviews

Glassdoor has 134 Promark Research reviews submitted anonymously by Promark Research employees. Read employee reviews and ratings on Glassdoor to decide if Promark Research is right for you.