Proservice Hawaii reviews

3.6

59% would recommend to a friend

(260 total reviews)

Ben Godsey

64% approve of CEO

53% positive business outlook

Proservice Hawaii has an employee rating of 3.6 out of 5 stars, based on 260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Proservice Hawaii employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

260 reviews
5.0
Jun 2, 2025

The place you want to grow in!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Proservice has an amazing sense of community and really encourages us to grow and prosper!!

Cons

Have not found any yet!

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Proservice Hawaii Response
1y
Mahalo for the awesome review! We’re so glad to hear that you feel the sense of community and growth here at ProService Hawai‘i. That’s exactly what we strive for, a place where people feel connected, supported, and excited to grow their careers. Thanks for being a part of it and for sharing your experience.
1.0
May 18, 2025

Poor culture

Recommend
CEO approval
Business Outlook

Pros

None that I can think of

Cons

Disorganized leadership, "everything is urgent" mentality across the company - leads to burnout for employees. Very few observed holidays.

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Proservice Hawaii Response
1y
Aloha, and thank you for your feedback. We’re sorry to hear that your experience reflected disorganized leadership and an “everything is urgent” culture. That’s not the environment we aim to create, and we understand how that can lead to burnout. We’re actively working to improve how we set priorities, communicate, and support our teams with more clarity and balance. Input like yours helps us as we progress towards the right direction—mahalo for sharing it.
1.0
Apr 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly onboarding experience The company mission to support local businesses in Hawaii sounds meaningful Some genuinely skilled teammates who care about doing things the right way

Cons

The Migration Consultant role was always intended to be phased out, but this was never communicated clearly. Instead of a structured transition, leadership initiated sudden "performance reviews" to justify exits The department operated without proper SOPs, documentation, or direction — yet employees were later penalized for outcomes in this chaotic environment Feedback is discouraged. Speaking up about inefficiencies or inconsistencies is seen as a threat rather than a contribution Leadership prioritizes self-preservation over team integrity. Managers routinely shift blame onto employees and avoid accountability The workplace culture turned toxic as migration wrapped up — investigations were used to retroactively build cases against team members who voiced concerns Instead of working with employees to fix problems, leadership often resorted to pressure and intimidation

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Proservice Hawaii Response
1y
Aloha, and thank you for your detailed feedback. We hear your concerns about the Migration Consultant role, communication gaps, and the challenges around feedback and accountability. While every situation is complex, we recognize that clear processes and open dialogue are vital to a healthy workplace. We are committed to continuous growth and improving how we support our teams through change. Our People Team welcomes anyone who wants to share more about their experience so we can better understand and take meaningful steps forward. Mahalo for helping us identify areas where we can do better.
Viewing 22 - 24 of 260 Reviews

Glassdoor has 269 Proservice Hawaii reviews submitted anonymously by Proservice Hawaii employees. Read employee reviews and ratings on Glassdoor to decide if Proservice Hawaii is right for you.