Proservice Hawaii reviews

3.6

59% would recommend to a friend

(260 total reviews)

Ben Godsey

64% approve of CEO

53% positive business outlook

Proservice Hawaii has an employee rating of 3.6 out of 5 stars, based on 260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Proservice Hawaii employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

260 reviews
1.0
Jun 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers, well in the same department

Cons

CEO completely out of touch Below industry average pay Non existent work-life balance Feels disorganized Has monthly meetings where senior managers dance around with hundred dollar bills, while they can't even provide an adequate raise. Completely tone dead company.

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Proservice Hawaii Response
1y
Mahalo for sharing your perspective. We’re sorry to hear that your experience at ProService didn’t meet your expectations. Feedback like yours—especially around leadership, compensation, and culture—helps us reflect on where we can do better. We recognize the importance of competitive pay, work-life balance, and clear, grounded communication. Your comments have been shared with our team as we continue to evaluate how we support our employees and uphold the values we stand for. We appreciate the contributions you made during your time with us and wish you all the best in your next chapter.
5.0
Jun 16, 2025

Supportive staff

Recommend
CEO approval
Business Outlook

Pros

Very engaging and supportive team, I am definitely excited to learn and grow more in the company.

Cons

I have not been with the company long to have anything any con to say, I don't feel anything at this time is a con as I believe in what the company stands for!

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Proservice Hawaii Response
1y
Mahalo for your review! We’re so glad to hear that your early experience has been positive and that you feel supported by your team. It’s encouraging to know our values are resonating with you, and we’re excited to support your continued growth and learning.
1.0
Jun 4, 2025

Avoid at ALL COSTS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can no longer think of any Pros for "Pro"service

Cons

- Upper management is completely out of touch of what goes on for everyday employees and just force process changes at the WORST times...and guess what? It's our fault if things don't work out. - They will axe you when it's most covenient for them and they love to point fingers and play the blame game. Leaders never take responsibility for their failures - instead they get promoted! - We do eNPS every quarter, but nothing ever seems to change. Just recycling the same corporate platitudes and pumping smoke. Q1 2025 got completely glossed over when scores TANKED. Still have not any sort of in-depth retrospective of that - also, don't expect it to ever be addressed. - Lets go of people who genuinely want to make change and keep promoting those that keep this company stuck in the stone age. - NO TRANSPARENCY behind any decisions that impact day-to-day operations. - There never seems to be a flushed out plan when things are rolled out - just "let's figure it out as we go". DOESN'T WORK. I would not recommend any potential employees OR clients partner with Proservice. They will chew you up, spit you out, then, blame YOU for it.

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Proservice Hawaii Response
1y
Mahalo for sharing your feedback. We’re sorry to hear that your experience at ProService was not what you hoped it would be. It’s clear you were invested in the work and care about people, and we respect that. As a growing company, we know that change can be challenging—your perception around transparency, leadership, and communication have been shared with our team. We're focused on development, improving communications, and using eNPS feedback to identify specific opportunities we can use to create a supportive and transparent environment. We’re committed to upholding our values and finding the most effective ways to support our people, especially through change. Our employees are the key to our success, and your voice contributes to the work we’re doing to be better. Wishing you all the best in your next chapter.
Viewing 19 - 21 of 260 Reviews

Glassdoor has 269 Proservice Hawaii reviews submitted anonymously by Proservice Hawaii employees. Read employee reviews and ratings on Glassdoor to decide if Proservice Hawaii is right for you.