Prosource reviews

4.1

74% would recommend to a friend

(50 total reviews)
avatar

Ben Russert

80% approve of CEO

71% positive business outlook

Prosource has an employee rating of 4.1 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Prosource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

50 reviews
3.0
Jun 27, 2017

A decent entry-level experience with flawed potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Opportunity: You have a lot of control of your own destiny at ProSource if you're willing to work your butt off to make it. Now, I'd argue that sometimes that depending on your team (*cough* Sales), you're facing an uphill battle to outshine veterans, but there is definitely a direct correlation between effort and success. - Social Events: ProSource did a great job of doing a lot of company-wide events that weren't specifically work related. Think potlucks, holiday parties, random beer and pizza afternoons, etc. - 401(k) Match: They have it. And, they offer fairly decent caps for the match. Now, at least at the time, the vesting schedule was a bit long for my taste, but not too bad for the Cincinnati market. - Leadership: I should note that this would not have been a "Pro" when I left the company. But, seeing as some of the more problematic leadership has since left—and I'm familiar with the newer leadership team—I feel that ProSource is likely on a better path now than it was before.

Cons

Disclaimer: I've been away from ProSource for a couple years (2+) so my insights are a little old. I can only speak to my experience so take with a grain of salt. - Professional Development: During most of my time at ProSource I was working with one manager but had a bit of a messy switch for my final 5 months there. During those 5 months, my manager didn't have a single one-on-one meeting with me to discuss my workload, objectives, responsibilities, or trajectory. Despite ProSource being a company with a ton of potential, I felt like I was stranded in a boat without a paddle during that period, which frustrated me both professionally and personally. I was a year out of school with the desire to do anything for the company / role, but given almost no guidance on what the role would evolve to be. - PTO: For my first year of employment I had a grand total of 5 days of PTO, which were exclusively reserved for sick days, at least according to the employee handbook. That's pretty low, competitively speaking (my immediate role following had 22 days PTO for entry-level roles). It's a bit of an old-school environment at ProSource where you really are encouraged to earn your place, but I always felt that this portion of benefits was a major step behind other employment options. - Cliqueness: Look, cliques and groups are a reality of any workplace—it's human nature. But it's when those cliques start to openly make fun of each other and talk smack that social support environments become hostile. And since it's a very sales-driven culture, you better ally yourself with a good portion of the sales team if you have any hope of survival. - Lip Service: I believed that despite some of the turmoil in my department while I was there, I had developed pretty good relationships with the leadership team / owners and had candid conversations about the future of my role and the company. And yet, when push came to shove, I didn't receive the support or feedback I was promised.

2.0
Jan 17, 2017

ProSource

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

positive environment, energetic, good benefits.

Cons

poor communication across departments and locations, lack of empathy

4.0
Sep 29, 2015

Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for. They do a good job of compensating their employees and helping the struggling reps get their footing. As long as you show you are trying your hardest and are providing open communication they will work with you on just about everything.

Cons

The follow through by some of the senior reps is not as as good as to be expected in this industry or in a company in general. Also the amount of micromanaging that occurs sometimes inhibits the time spent making sales or reaching out to clients. Also the front office doesn't always work well with the back office logistically speaking.

Viewing 43 - 45 of 50 Reviews

Glassdoor has 52 Prosource reviews submitted anonymously by Prosource employees. Read employee reviews and ratings on Glassdoor to decide if Prosource is right for you.