Prosper.com reviews

2.8

41% would recommend to a friend

(64 total reviews)
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David Kimball

34% approve of CEO

32% positive business outlook

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64 reviews

Reviews about "Compensation"

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3.0
Apr 26, 2019
Recommend
CEO approval
Business Outlook

Pros

* Some teams do very interesting work. If you get on the right projects and have the right project partners, there are significant opportunities for growth. All new staff should seek to understand all internal teams and do their best to work on projects they find rewarding; Prosper will go to great lengths as an organization to align an employee's interests with company objectives. * Many genuinely good people. You will make many friends here. * Both a pro and a con: there is a serious lack of accountability on some teams. This means that if you are looking for a clock-in/clock-out job or a job where it is acceptable to show up late and leave early, you may have found your match!

Cons

It's hard to know where to begin: * The industry is absolutely brutal. It is extremely competitive and there is very little product differentiation. If the industry as a whole is doing well, a medium-sized player like Prosper will struggle for market share. If the industry or the market is not doing well (and we know those times will come), you can forget about it. There is massive downside risk with little upside - a totally unenviable market position and one that every new hire should accept coming in. * A serious lack of quality people managers. Many folks spend their days forwarding emails and holding meetings about meetings with very little actual work product to show for their efforts. * For a long time, a serious lack of HR leadership. This has, however, improved over the last year or so as new members have been brought to the team. * Lack of transparency around pay, promotion, and PTO. At the beginning of 2016, folks were told that pay adjustments were meager because 2016 was going to be a tough year (and it was). Then, at the beginning of 2017, pay adjustments were meager again...because 2016 was a tough year. * Some employees are allowed to take seemingly endless amounts of PTO without recourse. There is a complete lack of consistency around the enforcement of PTO policies. * In a company with a significant middle management layer, it becomes very hard to understand who contributed to what. This leaves employees with the option to either shamelessly and relentlessly promote themselves, or be looked over for promotions. * The CEO is a genuinely nice guy, but has been pushing his "nice guy" shtick a little bit too hard of late. When the business begins to turn, this routine will tire very, very quickly. * Consistent lack of success outside of personal loans. An attempt at a point-of-sale product and a foray into a personal finance app were both failures of epic proportions. Leadership has attempted to cast HELOC as a different sort of product (since "we built it from scratch") but that is also off to a rough start in every sense. * Understaffing across several teams and over long periods of time has led to some significant errors, and presents a significant risk exposure moving forward. See, for example, the recent $3mm settlement with the SEC for an error calculating investor returns. * Job titling is a mess. For example: "managers" who don't manage anyone or anything; "Head of XYZ" to describe roughly half of the staff on some teams. Settle on a nomenclature and stick to it. * Some teams are in a constant state of disarray and this prevents many initiatives from launching on time or at all. “We don’t have the engineering resources” might as well be Prosper’s slogan.

5.0
Mar 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Great people, culture, and benefits. Prosper is what you make of it; there's a ton of opportunity for those willing to put in the work. Also, great work/life balance.

Cons

Turnover has been a killer. Lots of one-offs, undocumented processes, and a ton of technical debt as a result. Every year performance reviews seem to push people out.

2.0
Mar 21, 2019

More politics than a bank, less technology than Windows 95

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, hours can be flexible, some cool people in the office.

Cons

Teams are siloed and will try to reject any sort of change or improvement you suggest. There is so much turnover that few people actually know how the company works. Managers have no idea what they are doing and the only thing they try to do is to avoid getting blamed for things that go wrong everyday. And believe me, things go wrong everyday. The tech stack is a disaster held together by duct tape. If you want to work here, you better like duct taping things over and over day after day. Management's solution is to throw more people and money at problems instead of understanding root cause. Execs have no idea what is going on. If you are smart, the mediocrity will suffocate you. You may be entertained by the chaos swirling around you every day for a while, you may even duck and avoid lot of the bullets..... but at the end of the day you will experience a deep and moving existential crisis about what you are doing with your life there.

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