4.0
Apr 11, 2011
Recommend
CEO approval
Business Outlook
Pros
Great people, lots of long term employees who really care about clients. Freedom to make the best decisions to benefit clients and maintain long term relationships with clients.
Cons
Management changed their focus, no longer interested in maintaining a client base that is happy and can be used as a reference or a referal. Currently, their focus is to increase stock price by cutting personel and services offered to their top clients. Clients aren't feeling the love so they are exploring other opportunities. Client satisfaction ratings are falling fast which have a direct coorelation to decreased services.