Prudential reviews

3.7

65% would recommend to a friend

(5,238 total reviews)
avatar

Andrew Sullivan

61% approve of CEO

55% positive business outlook

Prudential has an employee rating of 3.7 out of 5 stars, based on 5,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jan 9, 2024

Not what it seemed

Recommend
CEO approval
Business Outlook

Pros

Working from home. Given the opportunity , I was able to conduct a thorough needs analysis for Medicare beneficiaries and I was able to provide a broad range of options rather than just one specific company,

Cons

Assurance is not transparent, commission structure is constantly changing. During training we were told we made the best decision etc. once out of nesting if you did not sell most of your calls and continue with a high conversion, the quality of the leads they would send decreased majorly. Most poor Medicare beneficiaries were shown ads that Biden was giving stimulus or free groceries for those with Medicare. Which is not false, where some plans offer rebates for part b and some do have a grocery benefit, but these seniors are not aware they are calling about their insurance policy. Also got calls for those without Medicare or under 65 and that would also count towards our conversion, as well as hang ups ( which happened a lot)

2.0
Dec 21, 2023
Recommend
CEO approval
Business Outlook

Pros

top of the line sales platforms and technology.

Cons

Its hard to enroll people at this company. This is why: Its impossible to gain the trust of the shopper and convince them to enroll with you when everything starts off with a lie. Their advertising is the problem, not the sales agents. Yet, we had to answer for their fraudulent behavior in marketing over and over and over. We are taught to LIE to the shopper. VERY shady company. VERY shady practices. And you'll be let go if you dont make sales. Invest your time somewhere else with a reputable company that treats customers fairly.

1.0
Dec 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from Home, co-workers are great

Cons

Because of borderline deceptive advertising, calls are stated out in a less than positive manner, the commission structure is a moving target and management expectations are beyond ridiculous given what I mentioned above.

Viewing 91 - 93 of 5,238 Reviews

Glassdoor has 6,934 Prudential reviews submitted anonymously by Prudential employees. Read employee reviews and ratings on Glassdoor to decide if Prudential is right for you.