Public Storage reviews

3.0

42% would recommend to a friend

(2,155 total reviews)

Tom Boyle

62% approve of CEO

50% positive business outlook

Public Storage has an employee rating of 3.0 out of 5 stars, based on 2,155 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Public Storage employee rating is 20% below average for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Nov 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Hours are from 9:30-6pm m-f, 9:30-5pm on weekends so that could be a benefit depending on your personal preference. Most managers, under the district manager are all generally nice from my experience. Apartments are available to employees that need a place to stay. Will have to take a pay cut.

Cons

The management style. Upper management sucks-- all the way to the CEO. They constantly change policies and scripts used to rent units to customers You feel pressured into forcing customer to buy overpriced merchandise. And then you are "called out" by management when a customer doesn't purchase anything from you. Inconsistency within the company. For example, The call center will tell the customer it is $23 to rent a space and that is all the customer will need, then the customer will come in with only $23 and we are expected to sell the customer an overpriced lock and then insurance and then sell merchandise to them,.Which makes no sense. No growth. The highest position a relief/property manager can go is KTP, which is a management trainer and they only get paid $1 extra to do that task, So a relief manager can not move up and become a district manager. You would have to quit and then get rehired as a District manager. Finally, the bonus. The bonus plan changes every year and they add more and more variables to make it difficult for managers to get a bonus.

1.0
Mar 1, 2016
Recommend
CEO approval
Business Outlook

Pros

If you like to have your boss approve any expenditure over $5, this company is for you. Also, you will hit max salary of $68k and will not be eligible for a raise moving forward. The max may be $75k now

Cons

Bonuses are pay out like so. 8k top 10%. 6k next 20% 4K next 25% 2k next 25% and then $0k. Stock options at minimal and if u like working Saturdays during the rental season and only receive Sunday's off, have fun.

2.0
May 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Pay and bonus was very good

Cons

Treatment of employees was poor at best. The marketing dollars spent drives customers in. Company attitude is it is easy to replace the people with new employees. Required scripts take personality out of presentations. It makes you feel like a robot. Internal audit is used as a scare tactic versus a learning and growth opportunity.

Viewing 31 - 33 of 2,155 Reviews

Glassdoor has 2,186 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.