Public Storage reviews

While the apartment started off great it later became a shackle that I felt kept me tied to the job longer than I would have liked. Once I met my girlfriend and we started a family the apartment no longer worked for us. The pay increase without the apartment wasn't substantial enough to move out while still working there. If you quite you have something like 3 days to move out of the apartment. So I felt trapped that in a matter of 2 weeks (2 weeks notice) not only would I have had to start a new job but pack my entire home and find a new place to move as well. Ultimately I was able to figure it out and get out of there and I'm glad I did. I've changed companies two times since leaving Public Storage a little over a year ago and I've been able to double my income from changing companies. Another "Con" is the sales scripts that they constantly make you role play and secret shop to make sure you are in compliance. Even if you have fantastic sales numbers at your location they expect you to use this robotic, annoying approach to sales which ultimately ends up just irritating the majority of customers. Final "Con" and this was the biggest for me. THEY DO NOT PROMOTE FROM WITHIN AT THE STORE LEVEL. This was the main reason I chose to leave the company.

I have never worked for a company that lacked so much in integrity, ethics and respect. - Micromanagement occurs at all levels. District Managers are trained to micromanage their teams. I was told by my Regional to assume that when I walk into a property, to assume that everyone is lying, stealing or doing both so that I can dig into everything and catch their mistake. It is the worst possible way to engage, motivate and coach your team. - Lack of support for field team. Everything is escalated to the District Managers. From customer calls to IT issues to Facilities. - Monday through Friday does not exist as promised during the interviews. You are on call 24/7. I was harassed by text and email on the weekends upper management, for non-urgent issues. - Does not care for its people. Our CEO stated that we were puking cash as a company. Not too far away where property managers that are making minumum wage and have yet to receive their bonus that is several months overdue. -District Managers are held accountable for everything, even items outside of their control (like a new storage business opening near by with newer facilities and lower pricing but the pricing team would not lower pricing to be competitive as our facility is significantly older. DM would be held accountable for occupancy and revenue still.