Public Storage reviews

3.0

42% would recommend to a friend

(2,161 total reviews)

Tom Boyle

62% approve of CEO

50% positive business outlook

Public Storage has an employee rating of 3.0 out of 5 stars, based on 2,161 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Public Storage employee rating is 20% below average for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Jul 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Public Storage hires from retail so the work life balance is definitely better.

Cons

You’re essentially a glorified General Manager who oversees multiple properties. Compensation is low at both the DM and property manager level. The company pays their property teams minimum wage and expects way too much for the pay. If you get promoted out of the DM position, don’t expect extra compensation for your new role. Turnover is very high and it’s because the competition is paying much more. You’ll spend a bulk of your month cutting locks and selling auction units. The company does not provide you with protective clothing for the lock cuts either...if you want something more than gloves and goggles you have to pay for it out of pocket; which I’m sure goes against OSHA standards. Benefits are very expensive for not the best coverage. Also, as a district manager you are responsible for working with vendors to get repairs done in your buildings. This takes up a ton of your time and doesn’t allow you to coach and develop your team.

1.0
Nov 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Public storage requires all employees to produce positive reviews online, whether they be from “customers” posting on Google, or employees posting on Glassdoor about what a great company this is to work for. Don’t believe these reviews from these happy employees; the reviews are fraudulent. Happy employees don’t exist, and Public Storage is actually a terrible company to work for.

Cons

High turnover due to unfair practices from corporate demands of meeting revenue, insurance, and merchandise quotas. Disciplinary actions taken if aforementioned upsells aren’t met. No raises for hourly employees. No monetary commissions or bonuses for hard work. A manager that was hired 8 years ago is currently making that same hourly wage-barring any federal legislation requiring a pay difference. So there are no yearly performance reviews at Public Storage. No incentive to work harder and earn more. You simply have to keep making the company money to avoid being on the radar of management. No ability at PS for advancement. If you start out as a relief(assistant) manager, the highest you can go is property manager. If you are reading this and desire to one day oversee a district, you never will with Public Storage. They do NOT promote any talent from within. They hire senior management from outside companies that frequently have nothing to do with the storage industry....so they are usually incompetent.

5.0
Jun 14, 2018

District Manager

Recommend
CEO approval
Business Outlook

Pros

Stability, Structure and Growth Opportunity

Cons

No cons, company is 100% transparent with their expectations.

Viewing 40 - 42 of 2,161 Reviews

Glassdoor has 2,192 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.